Allstate
Allstate
Allstate provides insurance and protection products across home, auto, device, and identity coverage. Its work centers on helping customers manage risk, protect their finances, and navigate unexpected events with greater confidence. The company also highlights community involvement and sustainability as part of its broader approach to serving customers and contributing to positive social impact.

Auto Damage Estimator and Supplement Writer

Estimate, review, and negotiate auto repair supplements for National General claims, working with body shops across Eastern U.S. states. Most of the role focuses on supplement handling, claim decisions, settlements, and repair estimate quality.

Description

  • Prepare or audit damage estimates for first and third-party claims.
  • Review, write, and negotiate auto estimates and supplements with body shops.
  • Spend approximately 95% of the role handling supplements.
  • Determine appropriate outcomes for material damage claims.
  • Negotiate settlements and issue settlement payments.
  • Record claim activity in complex files across multiple lines.
  • Assess settlement options and choose the best fit with regulatory requirements and fair claims practices.
  • Develop relationships with internal and external customers.
  • Train and mentor colleagues, oversee quality, and provide technical support on material damage claims.
  • Work with repair facilities in Eastern time zone states.

Requirements

  • Experienced auto estimator with a focus on supplements.
  • Strong technical estimating skills.
  • Thorough knowledge of vehicle repair procedures.
  • Confident negotiating with repair facilities.
  • Experience preparing estimates in CCC One.
  • Proficiency with Microsoft applications.
  • Sound estimating fundamentals for first- and third-party material damage losses.
  • Thorough knowledge of the policy terms for all policy types the company writes.
  • Knowledge of regulatory compliance and fair claims practices.
  • Authorized to work in the United States.
  • Applicants with an active insurance license must end all existing appointments before onboarding and may not hold outside appointments during employment.
  • Applicants pursuing an adjuster role who hold a resident producer license must surrender it when instructed.
  • A dedicated, private home workspace with minimal distractions.
  • Reliable internet service with at least 50 Mbps download and 5 Mbps upload speeds.

Benefits

  • Technology equipment provided, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly internet reimbursement for employees eligible to work from home.
  • Remote work arrangement.
  • Incentive compensation, such as commission or bonus, when applicable.
  • Equal opportunity employer.

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