Manulife Operations Supervisor, Hybrid Philippines
Manulife
Lead insurance operations at Manulife, overseeing service levels, workflows, audits, and team performance. This hybrid position supports teams in Quezon City or Lapu-Lapu City.
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FM Talent combines federal workforce support with specialized recruiting. Its Government Solutions team supports mission-critical programs for federal agencies, while Recruitment Solutions connects organizations with talent through focused, insight-led hiring services. The firm serves public-sector clients as well as job seekers and employers using its recruitment services.
Audit Support Specialist, CCDF Programs
Coordinate audits and assess compliance for federal child-care programs, including CCDF grants. Prepare analyses, briefings, and recommendations for FM Talent’s government clients.
United States
Washington$125,000 – $130,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredCustomer SupportDescription
- Coordinate CCDF audit reviews with OCC, grants management, and ACF/HHS stakeholders, tracking audit findings and data reports.
- Assess compliance, program performance, and disallowances by reviewing audits against CCDF administration.
- Oversee single independent audits and Office of Inspector General (OIG) audits.
- Review audit results, monitor OCC recommendations and lead agency actions, and analyze grantee plans, data, studies, reports, and improper payment findings.
- Help evaluate grantee compliance with program requirements and performance standards.
- Monitor grantees’ adherence to CCDF requirements and implementation of their CCDF plans.
- Help respond to inquiries and information requests from the OIG and Government Accountability Office (GAO).
- Track and analyze CCDF single audits, state plans, grantee data, disallowances, oversight reports, and technical assistance contractor reports.
- Identify program trends, achievements, effective practices, gaps, and concerns.
- Help oversee program and fiscal compliance with federal laws, policies, and regulations.
- Prepare position papers, briefing materials, data fact sheets, and other child-care program documents.
- Develop options and recommendations to support effective child-care programs.
- Prepare and deliver oral briefings or presentations on CCDF audit issues.
- Contribute to agency initiatives and projects, including cross-functional work across OCC divisions.
- Build and maintain working relationships with CCDF program staff, federal agencies, and non-federal partners.
- Carry out other related duties as assigned.
Requirements
- Bachelor’s degree in accounting, finance, business administration, public administration, public policy, auditing, or a related field.
- Five years of professional experience in audit support or coordination, federal grants oversight, financial compliance, monitoring, accountability, or government program analysis or integrity at the federal or state level.
- Knowledge of or experience with CCDF, OHS, or another federal grant program is highly preferred.
- Experience reviewing or analyzing Single Audits, or supporting audits and related documentation under federal funding requirements.
- Experience supporting compliance with federal laws, policies, regulations, and grant requirements, including tracking findings, recommendations, and corrective action plans.
- Strong analytical, organizational, and writing skills, including preparing reports, briefings, and documentation for internal and external stakeholders.
- Ability to collaborate across internal divisions and with external partners in a remote or distributed work environment.
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