Customer Service Systems Analyst
Chemist Warehouse
Improve chatbot, AI and self-service platforms for Chemist Warehouse’s pharmacy and retail operations in Australia. Focus on system reliability, automation and smoother customer journeys.
Deschide
BCD Travel ajută organizațiile să gestioneze călătoriile de afaceri prin servicii de management al călătoriilor corporate, sprijin pentru gestionarea riscurilor și instrumente integrate pentru programele de călătorii. Compania își desfășoară activitatea în peste 100 de țări, oferind soluții adaptate companiilor și angajaților acestora din sectoarele călătoriilor de afaceri, logisticii, ospitalității și consultanței. De asemenea, compania se concentrează pe îmbunătățirea performanței programelor de călătorii și pe promovarea unor abordări mai sustenabile pentru călătoriile de afaceri.
Senior Travel Consultant – BCD Travel, Remote US
Advise BCD Travel clients and book business trips, applying travel policies and regulations. Use Sabre and fare knowledge to support customer itineraries.
Statele Unite ale Americii48.000 $ – 59.000 $ / an
RemoteNormă întreagăSeniorLimbă Obligatorie: englezăConsultantDescriere
- Find and confirm travel reservations for customers.
- Advise customers in line with their travel policies.
- Handle questions about DOT and TSA rules, passports, visas, and other travel regulations.
- Share industry guidance on low fares, exchange costs, and penalties.
- Assess operational processes and commercial relationships, then recommend improvements.
- Keep current with supported travel sectors, share that knowledge, and help expand it.
Cerințe
- Substantial experience as a travel agent.
- Working knowledge of travel industry policies, procedures, and processes.
- Advanced proficiency with the Sabre global distribution system (GDS).
- Strong spoken and written English communication skills.
- Availability for day, evening, overnight, weekend, and holiday shifts based on business needs.
Beneficii
- Flexible hours with work-from-home or remote options.
- Opportunities to develop skills and advance your career.
- Work with emerging travel technology and contribute to the future of business travel.
- Generous vacation allowance.
- Resources for mental, physical, and financial wellbeing.
- Travel industry perks and discounts.
- An inclusive workplace that celebrates diversity.
- Option to work from anywhere for up to 60 days each year.
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