Beth Israel Lahey Health este un sistem de servicii medicale care deservește comunități din Massachusetts și New Hampshire prin spitale, centre de îngrijire specializată și o rețea extinsă de servicii clinice. Portofoliul său de servicii include urgențe, îngrijire primară și urgentă, ortopedie, sănătate mintală, servicii de farmacie și îngrijire la domiciliu, sprijinind pacienții în diferite etape și pentru nevoi diverse.
Cu 39.000 de membri ai echipei, Beth Israel Lahey Health îmbină îngrijirea pacienților cu cercetarea medicală și educația. Activitățile sale din domeniul serviciilor medicale și al asigurărilor de sănătate reflectă preocuparea pentru îmbunătățirea sănătății comunităților, oferind în același timp îngrijire coordonată și personalizată.
Onsite Medical Secretary in Watertown, MA at Beth Israel Lahey Health
Provide front-desk and administrative support for patient scheduling, records, referrals, insurance, and payments at Beth Israel Lahey Health’s Watertown medical practice.
Descriere
- Welcome patients in person and by telephone
- Schedule, confirm, and manage appointments in electronic health record systems
- Register new patients and update existing demographic information
- Manage calls, messages, and faxes while supporting timely communication between patients and providers
- Process insurance details and verify eligibility
- Collect co-payments and process patient payments
- Maintain accurate, organized, and confidential patient records
- Prepare and manage correspondence, reports, and medical documentation
- Coordinate specialist referrals and track authorization follow-up
- Assist medical staff with administrative responsibilities
- Keep the front desk and waiting area clean and welcoming
- Adhere to hospital and department policies, the mission statement, ethical standards, conduct requirements, and compliance plan
- Safeguard patient privacy and maintain confidentiality of work-related information
- Contribute to service improvements and departmental process enhancements
- Apply patient-safety practices, including approved abbreviations, two patient identifiers, safe injection procedures, isolation precautions, PPE, and hand hygiene
- Deliver efficient, high-quality service in a fast-paced medical practice
Cerințe
- Greet patients courteously and professionally in person and by telephone
- Schedule, confirm, and manage appointments using electronic health record systems
- Register new patients and maintain accurate patient information
- Handle incoming calls, messages, and faxes
- Process insurance information and verify eligibility
- Collect co-payments and process payments
- Maintain confidential patient records
- Prepare correspondence, reports, and medical documents
- Coordinate specialist referrals and follow up on authorizations
- Stand and walk for up to 90% of working time
- Push, pull, and lift up to 10 pounds
- Be willing to cross-train and support colleagues
- Be available for some evening and weekend shifts
- Adapt to change and work effectively in a fast-paced environment
- Comply with hospital policies, applicable laws and regulations, confidentiality standards, and safety procedures
- Participate in EHS’s tuberculosis program
- Participate in the hospital’s annual seasonal vaccine program by completing vaccination or declination
- Receive an influenza vaccination as a condition of employment
Beneficii
- Base hourly pay range of $20.00 to $26.92
- Influenza vaccination is provided and required as a condition of employment
- Equal Opportunity Employer/Veterans/Disabled