Ford Motor Company
Ford Motor Company
Ford Motor Company este un producător de automobile cu sediul în Statele Unite, cu o istorie care datează din 1903. Pe lângă dezvoltarea și producția de vehicule, compania își extinde atenția către serviciile de mobilitate, experiențele digitale și software. Activitatea Ford include, de asemenea, inițiative de sustenabilitate și obiective de mediu, reflectând o abordare care conectează transportul, inovația, impactul asupra comunității și practicile de afaceri responsabile.

Ford PLM Engineering Manager, 3DEXPERIENCE

Lead Ford’s 3DEXPERIENCE platform customization, integrations, and critical incident response. Guide technical teams responsible for the engineering product lifecycle platform.

Descriere

  • Lead delivery of Ford’s 3DEXPERIENCE customizations from design through development.
  • Direct development of 3DDashboard widgets, web forms, tables, commands, and menus.
  • Design and support integrations between 3DEXPERIENCE and Ford enterprise systems.
  • Oversee People & Organization settings, including collaborative spaces, organizations, roles, security contexts, and access rules.
  • Set and uphold coding standards, code reviews, and source control practices.
  • Turn engineering, manufacturing, and program needs into technical designs.
  • Act as the top internal escalation contact for critical and complex incidents across the 3DEXPERIENCE suite.
  • Lead root cause investigations using logs, MQL traces, JVM dumps, database queries, and HTTP and network tracing.
  • Coordinate escalations with Dassault Systèmes Support and R&D, and verify delivered hotfixes.
  • Lead incident bridges during 3DEXPERIENCE outages and coordinate responses across teams.
  • Own root cause reports, problem records, and lasting corrective actions.
  • Develop knowledge articles, runbooks, and automated remedies for recurring Level 3 issues.
  • Oversee performance tuning across JVM/TomEE, databases, indexing, caching, and FCS throughput.
  • Assess customization impacts from upgrades, functional deliveries, and hotfixes.
  • Lead regression testing and help carry out cutovers.
  • Ensure changes follow ITIL-aligned processes and receive appropriate approvals across Development, Test, QA, and Production.
  • Advance automation for deployments, bulk data operations, and platform health checks.
  • Lead, mentor, and develop 3DEXPERIENCE developers and escalation engineers, including hiring and performance management.
  • Lead capacity planning in Jira.
  • Strengthen Level 1 and Level 2 technical skills through training, code reviews, and troubleshooting coaching.
  • Provide technical leadership and supporting evidence for IT audits.

Cerințe

  • Bachelor’s degree or equivalent.
  • At least 8 years of experience with Dassault Systèmes ENOVIA / 3DEXPERIENCE, including platform customization, development, and administration.
  • At least 5 years in software development, software engineering, and scripting for 3DEXPERIENCE customizations, including EKL, JPO, JAR, YAML, and supporting automation or pipelines.
  • At least 3 years in Level 3, escalation, or production support for enterprise PLM systems.
  • At least 3 years leading or managing technical teams in an enterprise setting.
  • Experience handling vendor support escalations with Dassault Systèmes or comparable enterprise software vendors.
  • Experience working in a fast-paced, flexible industrial systems team.
  • Expert-level experience using large language models and artificial intelligence.
  • Expert-level knowledge of MQL, TCL, JPO/Java, triggers, EKL, the 3DEXPERIENCE data model, People & Organization security, and Unified Typing.
  • Familiarity with Git/GitHub, Jenkins, Tekton, GitHub Actions, Ansible, and Terraform.
  • Proficiency in Python, PowerShell, and Bash.
  • Proficiency in JavaScript, 3DDashboard widget (UWA) development, and REST API or web service integration.
  • Deep knowledge of 3DEXPERIENCE components, including 3DSpace, 3DPassport, 3DDashboard, 3DSearch/Exalead, and FCS.
  • Advanced skills in log analysis, JVM thread and heap dump analysis, and SQL performance analysis with Oracle and/or SQL Server.
  • Strong understanding of Linux and Windows server operations, OS patching cycles, SSL, and firewalls.
  • Expert-level proficiency in Jira and working knowledge of ServiceNow.
  • Demonstrated ability to set engineering standards and guide design decisions.
  • Demonstrated ability to explain technical root causes and constraints in terms of business impact.
  • Deep understanding of ITIL incident, problem, and change management, as well as GRC/SOX audit compliance.
  • Strong troubleshooting and root cause analysis skills.
  • Ability to lead calmly during production outages and high-visibility escalations.
  • Track record of collaboration across development, infrastructure, hosting, business, and vendor teams.
  • Must be legally authorized to work in the United States.

Beneficii

  • Medical, dental, vision, and prescription drug coverage starts immediately.
  • Flexible family care days.
  • Paid parental leave.
  • Programs to support new parents as they return to work.
  • Subsidized backup childcare.
  • Family-building support, including reimbursement for adoption and surrogacy expenses.
  • Fertility treatments.
  • Vehicle discounts for employees and family members.
  • Management leases.
  • Tuition assistance.
  • Active employee resource groups.
  • Paid time off for individual and team community service.
  • Paid holidays, including the week between Christmas and New Year’s Day.
  • Paid time off.
  • Option to purchase additional vacation time.

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