National Exchange Bank & Trust este o bancă independentă, axată pe comunitate, care oferă servicii financiare personale și pentru companii în Wisconsin. Oferta sa include conturi de depozit, carduri de credit, credite ipotecare, finanțare garantată prin capitalul propriu al locuinței și împrumuturi personale și comerciale, inclusiv împrumuturi SBA, agricole, pentru construcții și împrumuturi specializate, precum și servicii de administrare a averii și servicii bancare digitale. Activitatea băncii se concentrează pe luarea deciziilor la nivel local, construirea unor relații durabile cu clienții, educația financiară și sprijinirea întreprinderilor mici și a comunităților locale.
Customer Service Representative (Banking)
Serve National Exchange Bank & Trust customers through teller transactions, financial guidance, and relevant banking product recommendations. Maintain accurate cash drawers while delivering attentive, customer-focused service.
Descriere
- Guide customers in making informed decisions about their financial needs
- Process teller transactions, including check cashing, deposits, and withdrawals
- Recommend suitable bank products and services
- Balance and manage a cash drawer with accuracy
- Make a positive difference in customers’ lives through dependable daily service
Cerințe
- Strong interpersonal skills for building rapport and showing empathy toward customers and coworkers
- Consistently maintain a friendly, professional demeanor
- Comfortably operate standard office and banking equipment
- Working knowledge of Microsoft Word, Excel, Outlook, and Teams
- Communicate clearly by phone, email, and in person
- High school diploma or equivalent
Beneficii
- Health, dental, and vision insurance
- Health Savings Account with employer contributions
- Short- and long-term disability coverage
- Employer-paid life and accidental death and dismemberment insurance
- Optional life insurance, flexible spending accounts, accident, critical illness, hospital indemnity, and legal insurance
- 401(k) plan with employer matching and profit sharing
- Paid time off
- Flexible scheduling
- Education assistance program
- Employee product and service discounts, plus additional offerings