Mesa Laboratories, Inc.
Mesa Laboratories, Inc.

Mesa Laboratories, Inc. dezvoltă și produce produse de precizie pentru monitorizare, măsurare și controlul calității în medii reglementate și industriale. Portofoliul său include indicatori biologici și chimici de sterilizare, înregistratoare de date, sisteme de monitorizare continuă, prelevatoare de aer ambiental, instrumente pentru calibrarea gazelor și a fluxului de aer, contoare pentru dializă și testere de cuplu.

Compania oferă, de asemenea, servicii contractuale de testare în laborator, calibrare, validare și reparații. Mesa sprijină organizațiile din domeniul științelor vieții și al asistenței medicale în procesele de prelucrare sterilă, monitorizarea mediului și conformitatea cu reglementările, ajutând în același timp clienții industriali să mențină controlul proceselor, precizia măsurătorilor și trasabilitatea prin soluții de metrologie și calibrare.

Associate Inside Sales Specialist at Mesa Laboratories, Remote

Support inbound and outbound sales of sterilization and disinfection indicators for pharmaceutical, healthcare, and dental customers. Manage lead qualification, account support, and opportunity follow-up in a remote role.

Descriere

  • Manage inbound and outbound sales through phone, email, and digital channels
  • Qualify new leads and follow up on opportunities generated by marketing and sales
  • Close routine sales transactions within established pricing and approval guidelines
  • Assist field sales representatives with smaller accounts, lead follow-up, and opportunity coordination
  • Build customer relationships that support renewals, repeat purchases, and upselling
  • Manage assigned accounts or a limited territory with guidance from senior sales staff
  • Escalate complex opportunities to senior inside or field sales representatives
  • Build working knowledge of company products, systems, services, and basic contract terms
  • Guide customers to online resources, documentation, and internal subject-matter experts
  • Keep customer and opportunity records accurate in CRM and sales systems
  • Record sales activity and maintain forecast and pipeline updates
  • Prepare regular activity reports and help track sales metrics
  • Coordinate with marketing, customer service, and operations to support a positive customer experience
  • Support Mesa Labs' SDC division, which produces and sells biological and chemical indicators for pharmaceutical, healthcare, and dental industries

Cerințe

  • Bachelor's degree preferred, or an equivalent combination of education and experience
  • Up to two years of experience in inside sales, customer service, or a related commercial position
  • Strong written and verbal communication abilities
  • Capacity to learn technical products and explain their basic value
  • Developing sales and negotiation capabilities
  • Strong organization and attention to detail
  • Ability to handle multiple responsibilities
  • Proficiency with Microsoft Office
  • Willingness to learn sales systems and tools
  • Ability to use computers and standard office equipment
  • Criminal background check required after an offer is accepted

Beneficii

  • Competitive wages
  • Eligibility for a bonus opportunity
  • Comprehensive benefits package
  • Reasonable accommodations for applicants with disabilities
  • Adjustable lighting to help reduce eye strain
  • Ergonomic workstations with adjustable desks and chairs
  • Good ventilation
  • Climate-controlled workspace

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