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Mesa Laboratories, Inc. develops and manufactures precision monitoring, measurement, and quality-control products for regulated and industrial environments. Its portfolio includes biological and chemical sterilization indicators, data loggers, continuous monitoring systems, ambient air samplers, gas and airflow calibration instruments, dialysis meters, and torque testers.
The company also provides contract laboratory testing, calibration, validation, and repair services. Mesa supports life sciences and healthcare organizations with sterile processing, environmental monitoring, and regulatory compliance, while helping industrial customers maintain process control, measurement accuracy, and traceability through metrology and calibration solutions.
Associate Inside Sales Specialist at Mesa Laboratories, Remote
Support inbound and outbound sales of sterilization and disinfection indicators for pharmaceutical, healthcare, and dental customers. Manage lead qualification, account support, and opportunity follow-up in a remote role.
Description
- Manage inbound and outbound sales through phone, email, and digital channels
- Qualify new leads and follow up on opportunities generated by marketing and sales
- Close routine sales transactions within established pricing and approval guidelines
- Assist field sales representatives with smaller accounts, lead follow-up, and opportunity coordination
- Build customer relationships that support renewals, repeat purchases, and upselling
- Manage assigned accounts or a limited territory with guidance from senior sales staff
- Escalate complex opportunities to senior inside or field sales representatives
- Build working knowledge of company products, systems, services, and basic contract terms
- Guide customers to online resources, documentation, and internal subject-matter experts
- Keep customer and opportunity records accurate in CRM and sales systems
- Record sales activity and maintain forecast and pipeline updates
- Prepare regular activity reports and help track sales metrics
- Coordinate with marketing, customer service, and operations to support a positive customer experience
- Support Mesa Labs' SDC division, which produces and sells biological and chemical indicators for pharmaceutical, healthcare, and dental industries
Requirements
- Bachelor's degree preferred, or an equivalent combination of education and experience
- Up to two years of experience in inside sales, customer service, or a related commercial position
- Strong written and verbal communication abilities
- Capacity to learn technical products and explain their basic value
- Developing sales and negotiation capabilities
- Strong organization and attention to detail
- Ability to handle multiple responsibilities
- Proficiency with Microsoft Office
- Willingness to learn sales systems and tools
- Ability to use computers and standard office equipment
- Criminal background check required after an offer is accepted
Benefits
- Competitive wages
- Eligibility for a bonus opportunity
- Comprehensive benefits package
- Reasonable accommodations for applicants with disabilities
- Adjustable lighting to help reduce eye strain
- Ergonomic workstations with adjustable desks and chairs
- Good ventilation
- Climate-controlled workspace
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