Resolve Tech Solutions
Resolve Tech Solutions
Resolve Tech Solutions is a digital transformation consultancy focused on modernizing SAP and enterprise resource planning (ERP) systems. Its work includes SAP S/4HANA migrations, cloud services across AWS, Azure, and Google Cloud, data engineering, analytics, cybersecurity, and Internet of Things implementations. Drawing on more than 25 years of experience, the company delivers modernization projects for organizations in sectors including energy, retail, telecommunications, and government. Its profile also identifies consulting, healthcare, and logistics among its industries.

Remote Communications Specialist (Texas)

Create clear, customer-focused communications by translating complex information for different audiences. Develop and edit content across digital channels using research and basic SEO practices.

Apraksts

  • Create engaging content for different audiences, channels, and digital platforms.
  • Adjust writing style, messaging, and brand voice to suit each audience and purpose.
  • Turn complex or technical information into concise, accessible content.
  • Structure information to highlight the most important points for customers.
  • Write with customers in mind, addressing their needs, questions, and challenges.
  • Research topics independently and determine the right context for customer communications.
  • Use basic SEO practices, including relevant keywords, to improve content discoverability.
  • Edit and proofread for accuracy, clarity, consistency, grammar, and brand alignment.
  • Work with subject matter experts and business stakeholders to verify facts and refine messaging.
  • Manage multiple assignments while meeting deadlines and quality standards.

Prasības

  • Bachelor’s degree in communications, marketing, journalism, English, or a related field, or equivalent professional experience.
  • Professional experience in content writing, copywriting, communications, or a similar role.
  • Ability to adapt brand voice and tone across audiences, channels, and content formats.
  • Ability to simplify complex information and communicate key messages clearly.
  • Customer-focused writing approach and understanding of customer needs, challenges, and decision-making.
  • Working knowledge of basic SEO principles and keyword optimization.
  • Strong research skills and ability to work independently with limited direction.
  • Excellent attention to detail and skills in editing, proofreading, grammar, and written communication.
  • Ability to prioritize and manage multiple assignments in a deadline-driven environment.
  • Preferred: experience writing customer-facing and internal communications.
  • Preferred: experience with technical, operational, or highly detailed subject matter.
  • Preferred: familiarity with content management systems, digital publishing platforms, or collaboration tools.
  • Preferred: experience partnering with subject matter experts, marketing or product teams, or customer-facing stakeholders.
  • Preferred: portfolio showing clear, customer-focused writing across formats and audiences.

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