NJM Insurance Group provides personal and commercial insurance, including auto, homeowners, renters, condominium, commercial auto, and business coverage. Founded in 1913, the company serves customers in Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania. NJM emphasizes a straightforward, customer-focused approach and is recognized by J.D. Power for its auto claims experience. Its insurance offerings include discounts across multiple policy types.
Underwriting Technician — NJM Insurance Group, Trenton (Hybrid)
Process commercial insurance policies for NJM Insurance Group, including renewals, policy changes, certificates and customer inquiries. This full-time hybrid role is based in Trenton, New Jersey.
Сипаттама
- Check transaction information for accuracy and completeness
- Process policy changes, new business and renewals
- Carry out assigned renewal activities and instructions
- Review policy specification inquiries and renewal questionnaires, identifying changes that need action or referral
- Organize assignments and plan time-sensitive work before taking paid time off
- Ask a supervisor or experienced colleague for guidance when a situation is unclear
- Respond promptly to customer certificate requests and refer complex requests to a supervisor or experienced colleague
- Support the Commercial Customer Contact Center by responding to customer inquiries
- Meet departmental deadlines and quality standards
Талаптар
- High school diploma
- Accuracy and strong attention to detail
- Strong verbal, written and active listening skills
- Ability to handle multiple tasks and interruptions while refocusing on work
- Proficiency with computers, accurate data entry, Microsoft Office and business software
- Ability to work collaboratively with colleagues
- Regular, predictable onsite attendance
Артықшылықтар
- 401(k) with employer match of up to 8%, plus additional contributions based on service
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability coverage
- Generous paid time off
- Paid sick leave
- Paid parental leave in addition to state-mandated leave
- Eligible employees may receive discretionary bonuses
- Hybrid schedule with three days in the West Trenton office and two days at home after completing in-person training