U.S. Bank
U.S. Bank
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.

Software Engineering Manager, Automation Delivery

Lead U.S. Bank’s enterprise RPA and workflow automation delivery, managing engineering teams, governance, production support, and platform modernization.

Description

  • Manage and develop a team of automation engineers and developers.
  • Set delivery objectives, performance standards, and career development plans.
  • Help plan staffing and oversee hiring, onboarding, and succession planning.
  • Own automation solution delivery from intake through production support.
  • Prioritize portfolio work to balance business value with delivery capacity.
  • Work with stakeholders to identify automation opportunities and plan implementation roadmaps.
  • Lead migration and modernization across automation platforms.
  • Oversee technical delivery using Microsoft Power Automate Desktop Unattended and Automation Anywhere.
  • Ensure solutions meet enterprise architecture, development, automation, security, audit, risk, and regulatory standards.
  • Partner with Infrastructure to support resilience, scalability, security, monitoring, and maintainability.
  • Review solution architecture, code quality, testing plans, and deployment readiness.
  • Encourage reusable components, shared standards, and automation frameworks.
  • Assist with audits, risk reviews, and remediation work.
  • Oversee production support and incident response.
  • Track platform health, automation performance, service levels, and operational measures.
  • Lead responses to critical incidents and automation outages.
  • Improve reliability and reduce technical debt.
  • Keep leadership informed about delivery progress, risks, dependencies, and results.
  • Build business cases and automation roadmaps that support organizational goals.
  • Advise on automation strategy and platform adoption.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Six to eight years of relevant technical experience.
  • At least five years leading software engineering teams, preferably in RPA.
  • Background leading enterprise automation programs or Automation Centers of Excellence.
  • Experience with AI-enabled automation solutions.
  • Knowledge of Azure services, Microsoft Power Platform governance, and application lifecycle management.
  • Experience integrating automation with ServiceNow, APIs, databases, and cloud services.
  • Familiarity with operational monitoring, observability, and automation platform administration.
  • Relevant certifications in Microsoft Power Platform, Automation Anywhere, Azure, or related technologies.
  • Advanced knowledge of information systems technology, software development processes, and tools, particularly industry-specific applications.
  • Strong understanding of Agile, Scrum, SAFe, engineering delivery practices, and technology transformation programs.
  • Strong analytical, product management, and tactical planning abilities.
  • Excellent verbal and written communication skills.
  • Demonstrated management, leadership, and interpersonal skills.
  • Ability to follow U.S. Bank policies, including its Code of Ethics and Business Conduct and workplace conduct and safety policies.
  • Must meet applicable employment eligibility verification requirements.

Benefits

  • Medical, dental, and vision coverage.
  • Basic and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability coverage and parental leave.
  • 401(k) plan and employer-funded retirement plan.
  • Paid vacation, ranging from two to five weeks based on salary grade and tenure.
  • Up to 11 paid holidays.
  • Adoption assistance.
  • Sick and Safe Leave accrual of one hour per 30 hours worked, up to 80 hours per calendar year unless applicable law provides otherwise.
  • Incentive and recognition programs.
  • Employee stock purchase plan.
  • 401(k) contributions and pension.

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