OpenAI
OpenAI
OpenAI is an artificial intelligence research and technology company building advanced AI systems with a focus on safety and responsible development. Its products include ChatGPT, which supports everyday and complex professional tasks, and an API platform that enables businesses and developers to integrate AI models into their own applications. Operating across artificial intelligence, SaaS, and enterprise technology, OpenAI combines research, product development, and efforts to improve how AI systems are governed and used.

Software Engineer, Identity Infrastructure

Build and own secure, high-scale access proxies and identity services for OpenAI’s research and deployment platform. Take distributed systems from design through production.

Description

  • Build secure access proxies, gateways, and credential brokers.
  • Apply identity and access policies across clients, proxies, and target systems.
  • Make permission changes take effect quickly and ensure access expires or is revoked when required.
  • Instrument latency, errors, saturation, authorization decisions, and identity attribution while protecting credentials.
  • Deliver multi-region rollouts, canaries, rollback, failover, and recovery mechanisms.
  • Verify changes using realistic test environments, load tests, and failure scenarios.
  • Keep core access services reliable, fast, and maintainable.
  • Handle production support, maintenance, upgrades, and incident recovery.
  • Implement lasting fixes that reduce repeat failures, alert noise, and manual effort.
  • Create reusable APIs, client tools, diagnostics, and self-service workflows.
  • Lead migrations with tested rollback and recovery plans.
  • Coordinate service ownership across Infrastructure, Security, and SRE.
  • Build identity and access systems for OpenAI researchers, engineers, agents, and internal teams.

Requirements

  • Experience building production backend, proxy, networking, or infrastructure services at demanding scale or availability levels.
  • Practical knowledge of networking concepts such as HTTP, TCP, TLS, DNS, routing, and load balancing.
  • Experience addressing performance bottlenecks, partial failures, multi-region deployments, or complex production changes.
  • Knowledge of authentication, authorization, least privilege, trust boundaries, credential handling, and access-control risks.
  • Strong software engineering fundamentals.
  • Experience with Go, Rust, Python, or a similar programming language.
  • Use of tests, profiling, telemetry, and reproducible experiments to investigate and verify correctness, performance, and recovery.
  • Ability to make sound scope decisions, explain tradeoffs clearly, and carry work from code into production.
  • Experience with Teleport or a comparable access platform is helpful.
  • Ability to work from the San Francisco office three days per week.

Benefits

  • Equity.
  • Performance-based bonuses for eligible employees.
  • Medical, dental, and vision coverage for employees and their families, with employer contributions to Health Savings Accounts.
  • Pre-tax Health FSA, Dependent Care FSA, and commuter accounts for parking and transit.
  • 401(k) retirement plan with employer match.
  • Paid parental leave of up to 24 weeks for birth parents and 20 weeks for non-birthing parents.
  • Up to eight weeks of paid medical and caregiver leave.
  • Flexible paid time off for exempt employees and up to 15 days per year for non-exempt employees.
  • At least 13 paid company holidays.
  • Several coordinated paid office closures during the year.
  • Paid sick or safe time.
  • Mental health and wellness support.
  • Employer-paid basic life and disability insurance.
  • Annual learning and development stipend.
  • Daily office meals and meal delivery credits for eligible employees.
  • Relocation support for eligible employees.
  • Charitable donation matching and wellness stipends may be available.

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