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Lincoln Financial
Lincoln Financial
ConsultingFinanceLegal
Lincoln Financial presents career opportunities across actuarial, finance, legal, and customer service functions within the financial and professional services sectors. Its hiring information emphasizes applicant privacy, equal employment opportunity, and clear recruitment procedures, including guidance to help candidates recognize and avoid recruitment scams. Prospective applicants can review open roles and application details through the company’s careers channel.
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Social Security Disability Claims Specialist

Manage SSDI claim assignments for Lincoln Financial’s disability insurance operations. Support claimants and coordinate with benefits teams, attorneys, and vendors throughout the claims process.

USUnited StatesCTConnecticutNENebraskaNCNorth CarolinaPAPennsylvania
$23 – $31 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredClaims Specialist

Description

  • Handle routine and complex SSDI assignments independently.
  • Coordinate between internal benefits teams, claimants, and legal representatives.
  • Explain SSDI benefits and how they coordinate with disability insurance policies.
  • Track Social Security claims through final decisions.
  • Complete work within established procedures and deadlines.
  • Interpret disability insurance policies, including other income and offset provisions.
  • Contact and inform claimants who may qualify for SSDI benefits.
  • Guide claimants on Social Security responsibilities and follow-up actions.
  • Record Social Security offsets accurately in relevant systems.
  • Build and maintain working relationships with SSDI vendors and claimant attorneys.
  • Share eligibility and determination updates with benefits and claims teams.
  • Investigate problems, identify their causes, and recommend operational improvements.
  • Keep current on SSDI guidelines and departmental policies and procedures.

Requirements

  • High school diploma or GED, or an associate degree in place of the experience requirement.
  • Strong written and verbal communication skills.
  • Ability to work across multiple systems, databases, platforms, and software tools.
  • Flexibility to adapt as business needs change.
  • For candidates without an associate degree: 2–3 years of claims or insurance operations experience aligned with the role’s duties.
  • For candidates with an associate degree or higher: 0–1 year of claims or insurance operations experience aligned with the role.
  • Sound problem-solving and independent decision-making skills, with a compassionate approach to customer service.
  • Experience with research and data entry in a fast-paced setting.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Benefits

  • Eligibility for a discretionary annual incentive program.
  • Long-term incentives may be available.
  • Sales incentives may be available.
  • Lincoln’s standard benefits package.
  • Equal opportunity employer.
  • Participates in E-Verify.

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