LouisianaNOW.Jobs
LouisianaNOW.Jobs
51 – 200 Employees
MarketplaceRecruitment
LouisianaNOW.Jobs is a Louisiana-focused jobs portal and talent attraction platform that connects job seekers with employers, career opportunities, and regional economic developments. The site brings together job listings, information about hiring employers and industry sectors, community profiles, and career advice to help people explore work across the state. It also highlights Louisiana’s growing industries and employer investment activity, making it a resource for candidates considering careers in the region and organizations seeking to attract local talent.

Senior ServiceNow Developer - Louisiana Remote

Build and integrate ServiceNow ITSM applications for GDIT while supporting mission-critical U.S. government, defense, and intelligence technology programs.

Description

  • Develop and tailor ServiceNow applications, including Incident, Problem, and Change Management modules
  • Write Business Rules, Script Includes, and other custom scripts to automate workflows and satisfy business needs
  • Connect ServiceNow with external platforms through REST, SOAP, and other web services
  • Manage users and roles, perform system maintenance, and conduct platform health checks
  • Adapt user interfaces, forms, and workflows to operational requirements
  • Support end users and diagnose integrated processes and platform issues
  • Develop reports, dashboards, and data analysis products with users, stakeholders, and management
  • Contribute to technical process reviews, postmortems, and ongoing process improvement
  • Keep current ServiceNow and industry certifications and pursue additional credentials

Requirements

  • Technical training, relevant certifications, or a degree
  • At least three years of related experience
  • Experience developing and tailoring ServiceNow applications and ITSM modules
  • Experience creating and consuming SOAP, REST, and other web services
  • Proficiency in at least one scripting language, preferably JavaScript
  • Familiarity with Import Sets, Transform Maps, and the CMDB
  • Ability to assess requirements, troubleshoot problems, and devise technical solutions
  • Understanding of Agile testing practices from smoke testing through integration testing and production deployment
  • Ability to identify, understand, document, and build functionality aligned with customer value streams
  • Strong organizational and time-management skills in a fast-paced software development environment
  • Ability to quickly identify and learn new technologies
  • Ability to communicate with technical and non-technical stakeholders
  • Strong analytical, problem-solving, and debugging abilities
  • Ability to advance methodology changes, manage customer deliverables, and resolve process issues
  • Ability to serve as a technical authority and contribute to proposals and technical specifications
  • Ability to lead Scrum demonstrations, working groups, and team initiatives
  • Ability to collaborate with and influence stakeholders, mentor junior colleagues, and support staff development
  • ServiceNow Certified System Administrator certification
  • An active Top Secret clearance or DOE "Q" Access Authorization is required
  • U.S. citizenship is required

Benefits

  • Comprehensive benefits and wellness programs
  • 401(k) plan with company match
  • Competitive compensation
  • Paid time off
  • AI-powered career guidance for identifying career steps and learning opportunities
  • Internal mobility support for career development goals
  • Full-flex work week
  • Medical plan choices, including options with Health Savings Accounts
  • Dental coverage options
  • Vision coverage
  • Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
  • Fifteen days of paid leave per calendar year for new employees, prorated from the hire date
  • Ten paid holidays each year
  • Up to 160 hours of paid family leave during a rolling 12-month period for eligible employees
  • Short- and long-term disability coverage
  • Life insurance
  • Accidental death and dismemberment insurance
  • Personal accident insurance
  • Critical illness insurance
  • Business travel and accident insurance
  • Innovation-focused, award-winning culture
  • Military-friendly workplace

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