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American Express
American Express
B2BBankingFinance
American Express is a global financial services company operating across banking, finance, and B2B payments. Its business includes consumer, business, and corporate credit cards; payment and merchant services; savings accounts, certificates of deposit, and personal loans; as well as rewards, travel programs, corporate payment solutions, financial education, security services, and cardmember and merchant support.
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Senior Manager, Data Analytics

Lead machine learning, audience strategy, and generative AI work for American Express paid media. Improve targeting, experimentation, and digital customer acquisition.

USUnited StatesNYNew York
$123,000 – $215,250 / year
HybridFull-timeSeniorEnglish RequiredData Analyst
PythonSQL

Description

  • Create analytical tools and data products that sharpen targeting, personalize digital journeys, and improve acquisition results.
  • Lead analyses of audience segments, experiments, funnel performance, and acquisition opportunities from start to finish.
  • Develop models and decision strategies with American Express first-party data and digital intelligence capabilities.
  • Use emerging AI and generative AI methods for customer journey optimization, semantic modeling, and automated insights.
  • Design experiments, assess performance, and recommend ways to improve measurement and investment decisions.
  • Work with teams across the business to put analytical solutions into practice and deliver measurable impact.
  • Present insights and explain their strategic implications to leaders and business partners.
  • Advance digital analytics, modeling, generative AI applications, and scalable data automation through ongoing innovation.

Requirements

  • Bring strong analytical and problem-solving skills, including experience addressing complex, ambiguous business questions.
  • Have experience developing machine learning models such as XGBoost and K-Means.
  • Be proficient with SQL and Python or comparable analytical tools.
  • Turn data into clear insights and communicate actionable recommendations to business partners.
  • Collaborate across functions and use data-driven insights to influence decisions.
  • Manage competing priorities effectively in a fast-moving, changing environment.
  • Visa sponsorship may be available for some roles, subject to business needs, cost, applicable law, and other considerations.

Benefits

  • Competitive base pay.
  • Bonus opportunities.
  • A 6% company match on retirement plan contributions.
  • Complimentary financial coaching and financial well-being resources.
  • Medical, dental, vision, life insurance, and disability coverage.
  • Flexible work arrangements, including hybrid, onsite, or virtual options based on the role and business needs.
  • More than 20 weeks of paid parental leave for all parents, covering pregnancy, adoption, or surrogacy.
  • Free access to onsite wellness centers around the world, with nurses and doctors, where available.
  • Confidential counseling at no cost through the Healthy Minds program.
  • Career growth, development, and training opportunities.

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