CrowdStrike
CrowdStrike
CrowdStrike is a cybersecurity and SaaS company founded in 2011 that develops cloud-based tools for protecting endpoints, identities, networks, and cloud environments. Its Falcon platform combines artificial intelligence with real-time visibility, threat detection, and response capabilities to help organizations identify and stop sophisticated cyberattacks. CrowdStrike’s work spans cybersecurity, managed detection and response, and applied AI, supporting businesses seeking to strengthen the security of their systems and data.

Senior Incident Response Engagement Lead, Partner Services

Lead CrowdStrike partner-delivered forensic and incident response investigations, coordinating customers, counsel, and responders. Help partners deliver clear findings and strengthen security after incidents.

Description

  • Lead incident response engagements delivered by CrowdStrike partners.
  • Track project tasks and client deliverables from planning through completion.
  • Monitor delivery team and client tasks to keep work on schedule.
  • Set investigation scope, objectives, and effort with customers and CrowdStrike partners.
  • Help partners explain forensic and malware analysis topics to executives.
  • Train partners to hunt for threat actors across large datasets.
  • Coordinate investigations under the direction of outside counsel.
  • Coach partners in advanced host and network forensics on Windows, macOS, and Linux.
  • Recommend practical, strategic steps to improve organizations’ security during and after incidents.
  • Review reports, presentations, recommendations, and findings for customer leaders, regulators, and legal counsel.
  • Oversee projects and coordinate team members.
  • Plan internal process improvements and guide cross-functional teams in carrying them out.
  • Maintain and update templates and internal process documentation.

Requirements

  • Experience leading teams in a matrixed consulting environment.
  • Experience building and managing consulting relationships, preferably in incident response.
  • Experience conducting or managing incident response investigations involving targeted threats such as ransomware, eCrime, and business email compromise (BEC).
  • Experience managing projects from initial planning through delivery.
  • Experience managing external resources.
  • Experience implementing technology projects.
  • Ability to work independently with minimal supervision.
  • Ability to learn independently and take initiative in a fast-paced, rapidly changing environment.
  • Strong communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Excellent analytical and problem-solving skills.
  • Ability to lead and manage cross-functional teams worldwide.
  • Experience managing documentation and using project management tools.
  • Attention to detail while working under pressure.
  • Strong time management and ability to meet deadlines.
  • Experience identifying and implementing process efficiencies and monitoring workflow effectiveness.
  • Experience working for consulting organizations.
  • Demonstrated use of AI technologies to support decision-making, streamline workflows and processes, improve efficiency, and achieve business outcomes.
  • Ability to assess technical investigation results for accuracy, consistency, and completeness.
  • Strong project management skills.
  • Recognized thought leadership in the incident response industry.
  • Ability to contribute to a positive work environment and attitude.
  • Ability to travel on short notice, up to 30% of the time.
  • Must periodically undergo and pass alcohol and/or drug tests during employment.

Benefits

  • Bonus eligibility.
  • Equity grants.
  • Health insurance.
  • 401(k) plan.
  • Paid time off.
  • Physical and mental wellness programs.
  • Vacation time and paid holidays.
  • Paid parental and adoption leave.
  • Professional development opportunities for employees at every level and in every role.
  • Employee networks, local community groups, and volunteer opportunities.
  • Office culture with amenities.

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