Mid-Level Data and CRM Analyst
Localiza&CoJoin Localiza&Co as a data and CRM analyst, conducting strategic analyses and working with business data. Help improve dashboards and turn findings into clear recommendations.
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Conexa Saúde is a Brazilian digital healthcare company that delivers telemedicine through mobile and web applications. Its platform brings together patients, employers, health plan operators, and healthcare professionals, offering 24/7 virtual urgent care, scheduled specialist appointments, mental health support, multidisciplinary services, and population-health management. Conexa Saúde also provides employer-focused healthcare benefits and analytics, supported by proprietary technology and AI features designed to improve access, engagement, and operational efficiency. The company’s multidisciplinary team works at the intersection of healthcare, consulting, and technology to expand how care is delivered and managed.
Senior Customer Success Manager at Conexa Saúde (Hybrid, São Paulo)
Grow revenue, retention, and renewals across broker channels at Conexa Saúde. Support a digital healthcare ecosystem spanning physical and mental health.
Description
- Build long-term relationships as the main contact for a strategic portfolio of insurance brokers and channels, identifying opportunities to grow each partnership.
- Identify needs across partner portfolios and offer relevant products to meet monthly and quarterly revenue expansion targets.
- Oversee contracts from start to renewal, addressing churn risks early, negotiating price changes, and keeping partnerships active.
- Track adoption, engagement, Health Score, revenue expansion, and churn across your portfolio.
Requirements
- Substantial experience in Customer Success, Account Management, or channel or partner management.
- Experience meeting upselling and cross-selling targets.
- Strong negotiation, pipeline management, and sales methodology skills, with a record of meeting upsell and renewal targets.
- Able to work in a hybrid model in Vila Olímpia, São Paulo, Brazil.
- Prior familiarity with the insurance brokerage market.
- Experience at fast-growing companies.
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