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Crum & Forster
Crum & Forster
1,001 – 5,000 Employees
Healthcare InsuranceInsurance
Crum & Forster is a U.S. property and casualty insurance company offering specialty and standard commercial lines through admitted and surplus lines insurers. Its business spans a diversified specialty platform, including insurance products and services focused on commercial risk, claims, and risk engineering. Established in 1822, the company reported $5.3 billion in written premiums in 2023 and holds an A.M. Best financial strength rating of A (Excellent). Crum & Forster employs more than 2,000 people across the United States and is part of Fairfax Financial Holdings Limited, a group engaged in property and casualty insurance and reinsurance.
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Senior Construction Defect Claims Specialist - New Jersey Remote

Manage construction defect claims for Crum & Forster, including coverage analysis, investigations, litigation, reserves, recovery, and resolution. This senior role is based remotely in New Jersey.

USUnited StatesNJNew Jersey
$58,700 – $110,200 / year
RemoteFull-timeSeniorEnglish RequiredClaims Specialist

Description

  • Handle assigned claims, confirm coverage applicability, and document claim intake.
  • Analyze complex coverage questions and determine appropriate responses.
  • Prepare reservation of rights and coverage declination correspondence.
  • Set investigation plans and scope in line with company best practices.
  • Monitor claim files for thoroughness and timely investigation, evaluation, and reserving.
  • Keep a current diary for every assigned claim.
  • Evaluate and adjust claims within delegated authority.
  • Escalate technical issues to supervisors or management.
  • Manage litigated claims and recommend appropriate handling and disposition.
  • Coordinate with management or the Coverage unit on claims requiring support or exceeding authority.
  • Identify risk transfer opportunities and resolve tender issues.
  • Evaluate recovery opportunities and pursue applicable recoveries.
  • Drive fair, timely claim adjustment and management through final disposition.
  • Deliver responsive service to agents, insureds, and other parties throughout the claims process.

Requirements

  • At least three years of construction defect claims experience or comparable legal experience.
  • Bachelor’s degree or equivalent professional experience.
  • Insurance designation or relevant insurance coursework is advantageous.
  • Obtain and retain all required state licenses.
  • Strong written and verbal communication skills.
  • Ability to work effectively with colleagues at every organizational level.
  • Practical proficiency with Microsoft Office applications.
  • Willingness to travel occasionally.

Benefits

  • Competitive compensation package.
  • Generous employer 401(k) match.
  • Employee Stock Purchase Plan with employer matching.
  • Generous paid time off.
  • Health, dental, and vision coverage.
  • Wellness programs supporting physical, mental, and financial well-being.
  • Tuition reimbursement.
  • Industry certifications and professional development training.
  • Dynamic, ambitious, and engaging work environment.
  • Matching donation program.
  • Volunteer opportunities.
  • Employee-led corporate giving program.
  • Workplace accommodations and an inclusive, diverse culture.

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