Internetwork Consulting Services, LLC
Internetwork Consulting Services, LLC
Internetwork Consulting Services, LLC (ICS) is a HUBZone-certified small business providing IT consulting and technology services across cybersecurity, government, and commercial sectors. With more than 20 years of experience, the company supports federal, state, local, defense, aviation, and commercial clients with infrastructure and architecture design, secure software development, continuous security monitoring, aviation security IT, and enterprise management. Its work centers on compliant, resilient systems for critical infrastructure and government missions.

Remote UX Designer

Research, prototype, and test accessible digital experiences while building design systems and partnering with stakeholders and developers on user-centered web products.

Description

  • Research user needs through interviews, surveys, workshops, usability tests, and analytics.
  • Develop personas, journey maps, user flows, wireframes, mockups, and interactive prototypes.
  • Turn business requirements and user needs into practical design solutions.
  • Work with stakeholders to shape UX strategy and design requirements.
  • Lead design thinking and user-centered design workshops.
  • Assess design concepts through usability testing and iterative feedback.
  • Apply accessibility standards, including Section 508 and WCAG.
  • Build and maintain scalable design systems with reusable components, patterns, documentation, style guides, and UX standards.
  • Partner with developers during implementation to maintain design fidelity.
  • Review user feedback and performance data to identify improvements.
  • Contribute to content strategy and information architecture.
  • Keep up with evolving UX practices, tools, and trends.

Requirements

  • Bachelor’s degree in Human-Computer Interaction, Design, Psychology, Computer Science, or a related field, or equivalent experience.
  • At least 3 years of UX design experience for websites, web applications, or digital platforms.
  • Experience conducting user research and usability testing.
  • Proficiency with Figma for interface design, wireframing, prototyping, and design collaboration.
  • Knowledge of user-centered design methods and design thinking principles.
  • Understanding of responsive design and modern web standards.
  • Strong communication, presentation, and facilitation skills.
  • Experience working in Agile or Scrum environments.
  • Portfolio or work samples showing the design process, problem-solving approach, and completed UX work.
  • Preferred: Experience supporting federal government or public-sector digital services.
  • Preferred: Knowledge of Section 508 accessibility compliance and WCAG 2.1 or 2.2 standards.
  • Preferred: Familiarity with Drupal, content management systems, or digital experience platforms.
  • Preferred: Certification in UX, Human-Centered Design, or a related discipline.

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