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Ross-Simons is an established jewelry retailer serving consumers through e-commerce and catalog shopping. Its assortment spans fine, fashion, and estate jewelry, including lab-grown and mined diamonds, gemstones, gold and silver pieces, watches, and accessories. The company organizes its offering around curated collections such as The Pure Collection, The Prestige Collection, and estate jewelry, supported by services including concierge assistance, returns, buy-back options, promotional programs, and loyalty and VIP memberships.
Outbound Telesales Representative - Ross-Simons Remote
Sell Ross-Simons fine jewelry to existing customers through outbound phone calls. Build personal shopping relationships while earning uncapped commissions.
Description
- Sell Ross-Simons jewelry to existing customers through outbound phone calls
- Explain jewelry details, new arrivals, and exclusive offerings
- Create customer interest and develop personal shopping relationships
- Deliver a welcoming phone-shopping experience that exceeds customer expectations
- Achieve sales goals through enthusiasm and consistent productivity
- Communicate professionally with a diverse customer base
- Address objections and close sales
- Develop a career with Ross-Simons, a direct-to-consumer fine-jewelry retailer within Luxury Brand Holdings
Requirements
- Experience in relationship sales; jewelry experience is preferred
- Strong verbal and written communication skills
- Adapt to individual customer needs
- Close sales with a friendly, outgoing, and professional approach
- Prioritize tasks and manage multiple responsibilities
- Resolve customer inquiries promptly
- Learn and adjust to new software applications quickly
- Use Microsoft Office, including Excel and Outlook
- Be authorized to work full-time in the United States for any employer without restriction
Benefits
- Steady base salary
- Uncapped commission structure
- Employee events such as an annual barbecue, costume contests, games, cook-offs, food trucks, holiday luncheons, and treats
- Opportunity to participate in the GEMS committee
- Community activities including beach cleanups and food bank assistance
- Remote work arrangement
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