Citi
Citi
Citi is a global banking and financial services company serving consumers, corporations, governments, and institutions. Its offerings span consumer banking, credit cards, wealth management, corporate banking, and investment banking, supported by operations in more than 100 countries. As a large international finance organization, Citi brings together teams working across banking, financial services, and fintech.

Oracle EBS System Administrator and Business Analyst – Citi (Pune Hybrid)

Support Citi’s Oracle EBS Procure-to-Pay and Supply Chain platforms in a hybrid Pune role. Responsibilities include administration, releases, production support, configuration, troubleshooting, and stakeholder reporting.

Description

  • Provide production support for Citi’s third-party Source to Pay technology and Supply Chain functions
  • Resolve or escalate technology and process issues for Program Managers, Business Analysts, and Development Teams
  • Apply Oracle eBusiness Suite ERP administration changes across responsibilities, request groups, menus, security rules, profile values, and other setup areas
  • Manage GEP SMART Source to Contract administration, including persona creation, configuration, and maintenance
  • Deliver major and minor releases and production fixes across test and production environments in line with AIM control documents
  • Review and submit production setup control documents and secure Global Functional Lead approval
  • Work with Global Functional, Development, and DBA teams on system administration configuration and troubleshooting
  • Complete system administration setups and create and run DataLoader templates
  • Provide production checkout support for Oracle P2P releases, including evening and weekend coverage when needed
  • Assist with onboarding new applications for implementation programs
  • Compile, prepare, and present metrics for stakeholders
  • Identify and deliver improvements that streamline system administration processes
  • Handle ad hoc administration requests, including the development of SQL scripts
  • Participate in release and production support meetings with cross-functional teams
  • Maintain compliance with Citi Risk and Control Standards and complete quarterly RCSA assessments
  • Coordinate BRD delivery, testing support, UAT issue resolution, and production migration support

Requirements

  • Four to six years of relevant experience
  • Strong knowledge of Oracle ERP Procure-to-Pay modules, version R12.1.3 or later
  • Proficiency with SQL and PL/SQL queries
  • Understanding of Oracle data models and integrations with other modules
  • Practical experience using Oracle debugging techniques
  • Experience working with multiple clients or users in an IT analyst role is preferred
  • Good knowledge of the Oracle eBusiness Suite framework, preferably in Financials or Procurement
  • DataLoader experience is required
  • Strong SQL skills are required
  • Oracle System Administrator capabilities
  • Strong verbal and written communication skills
  • Familiarity with Oracle Security Administration features and segregation of duties
  • Basic Unix knowledge
  • Availability to work evenings and weekends when required
  • Experience with Microsoft Office applications, including Word, Excel, PowerPoint, and Visio
  • Bachelor’s or university degree, or equivalent experience
  • Ability to work independently with minimal supervision and contribute effectively in a team-oriented environment
  • Ability to manage multiple requests in a deadline-driven setting
  • Ability to build relationships across functions, regions, and management levels

Benefits

  • Hybrid work arrangement
  • Full-time employment
  • Equal opportunity employment
  • Reasonable accommodation for persons with disabilities

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