Account Executive
Solitics
Sell Solitics’ platform through inbound and outbound efforts, leading sales cycles from prospecting to close. Build executive relationships and grow existing customer accounts.
Open
Sentry is an insurance company serving businesses across industries such as printing, landscaping, trucking, and automotive dealerships. Founded in 1904, it provides tailored commercial coverage, claims support, and risk-management guidance designed to help clients prevent losses and operate more safely. Its work combines long-standing insurance expertise with customized solutions for the needs of business customers.
Liability Claims Representative
Investigate coverage, liability, property damage, and bodily injury claims for Sentry, a mutual insurance company. Manage assigned caseloads, negotiate settlements, and guide claims through resolution.
Description
- Investigate and resolve insurance claims accurately, efficiently, and fairly.
- Manage assigned caseloads independently and negotiate settlements.
- Review policies and interpret coverage terms, conditions, and language to verify coverage.
- Assess liability using recorded statements, police reports, and other supporting evidence.
- Negotiate or deny liability based on investigation findings.
- Evaluate physical damage and bodily injury claims using estimates, photographs, appraisals, medical reports, medical bills, and related evidence.
- Coordinate with medical providers, repair shops, and contractors to arrange necessary services.
- Establish appropriate claim reserves as liability evaluations develop.
- Negotiate bodily injury settlements with policyholders, claimants, attorneys, and other insurers.
- Process claim payments promptly and within authorized limits.
- Record decisions, communications, and activities throughout the claims process.
- Deliver empathetic customer service by explaining procedures, providing updates, and communicating decisions and their rationale.
Requirements
- Bachelor’s degree or equivalent professional experience.
- At least one year of related work experience.
- Previous experience representing attorneys is strongly preferred.
- Ability to obtain and maintain required state licenses.
- Ability to review and analyze detailed documents, insurance policies, coverage information, medical bills, and medical records.
- Ability to make sound claim decisions, prioritize tasks, and manage workload under time-limit demands.
- Strong verbal and written communication skills.
- Demonstrated foundational negotiation ability.
Benefits
- Optional remote work on Mondays and Fridays, with office collaboration from Tuesday through Thursday.
- Company-provided technology and tools for the office and home workspace from the first day.
- Dining stipend or meal allowance, based on location.
- Access to Sentry University.
- Tuition reimbursement program.
- Group medical, dental, and vision insurance.
- Parental leave.
- Pet insurance.
- Caregiver leave.
- Wellness resources.
- Health Savings Account, Flexible Spending Account, and Dependent Care FSA options.
- Paid time off.
- Paid volunteer time off.
- The company matches 100% of the first 8% contributed to a 401(k) each pay period.
- Immediate 401(k) vesting.
- Support through the Sentry Foundation, including United Way contributions.
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