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Beth Israel Lahey Health
Beth Israel Lahey Health
HealthcareHealthcare Insurance

Beth Israel Lahey Health is a healthcare system serving communities across Massachusetts and New Hampshire through hospitals, specialized care centers, and a broad network of clinical services. Its care portfolio includes emergency, primary, urgent, orthopedic, behavioral health, pharmacy, and home care services, supporting patients across different stages and needs.

With 39,000 team members, Beth Israel Lahey Health combines patient care with medical research and education. Its healthcare and healthcare insurance operations reflect a focus on improving community health while delivering coordinated, personalized care.

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Lead Bilingual Medical Assistant English Spanish Boston MA

Lead bilingual Medical Assistant supporting English- and Spanish-speaking family medicine patients at Beth Israel Lahey Health in Boston. The role coordinates staff, patient intake, clinical procedures, medical records, testing, and quality workflows.

USUnited StatesMAMassachusetts
$23 – $31 / hour
On-siteFull-timeSeniorEnglish RequiredSpanish RequiredBilingual

Description

  • Coach, mentor, train, and support Medical Assistants, student externs, and Practice Assistants
  • Recommend more effective resource use
  • Lead small projects and cover for the Manager when needed
  • Act as the practice’s primary point of contact
  • Delegate tasks to Medical Assistant staff and create or adjust their schedules
  • Identify and resolve OSHA compliance concerns and manage expired supplies
  • Support point-of-care testing and monitor test results
  • Partner with the team to establish quality processes
  • Welcome patients and escort them to examination rooms
  • Collect and relay complete, accurate patient information in person and by telephone
  • Handle incoming calls and patient requests
  • Confirm that x-rays, laboratory slips, medical records, and other relevant information are available
  • Measure vital signs, weight, blood pressure, pulse, and temperature
  • Perform EKGs, injections, phlebotomy, departmental screenings, laboratory tests, and specimen collection
  • Support providers and apply quality-control standards
  • Track laboratory orders and communicate updates to the Practice Manager
  • Retrieve medical records and maintain accurate patient identification and filing
  • Enter medications into patient records in the EMR
  • Prepare records according to BIDHC/APG policy and process patient information requests under established guidelines

Requirements

  • High school diploma or GED required
  • Medical Assistant certification required
  • Three to five years of related professional experience required
  • Completion of an accredited Medical Assistant program
  • Experience using computer systems, web-based applications, and some Microsoft Office tools such as Outlook, Word, Excel, PowerPoint, or Access
  • One to three years of Medical Assistant experience in a primary care setting preferred
  • Certified Medical Assistant credential preferred
  • Clear and effective written English communication skills
  • Ability to understand and converse in English
  • Ability to perform medium physical work, including lifting up to 50 pounds occasionally and/or up to 20 pounds frequently
  • Ability to stand and move around for most of the work shift

Benefits

  • Base hourly pay range of $23.15 to $31.16
  • May include shift differentials, call pay, premium pay, overtime, and other additional compensation practices
  • Influenza vaccination is required, along with workplace health protections

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