Runlayer
Runlayer
Runlayer is an artificial intelligence, cybersecurity, and SaaS company building infrastructure for secure enterprise adoption of AI tools. Its platform connects AI clients, MCPs, skills, plugins, and agents with fine-grained permissions, real-time threat detection, and centralized observability. Runlayer also provides a secure registry, one-click deployment, enterprise identity integrations such as SSO and SCIM, and cloud or self-hosted deployment options to help organizations govern AI usage and reduce data-leak risks.

Head of Field Engineering at Runlayer - New York City Hybrid

Lead Runlayer’s Forward Deployed Engineering function and build the team’s operating model. Develop enterprise AI deployment playbooks for Runlayer’s MCP, Skills, and Agents platform.

Description

  • Lead and grow the Forward Deployed Engineering organization
  • Recruit, hire, and onboard seven initial Forward Deployed Engineers, followed by ongoing expansion
  • Create onboarding standards covering the product, demonstrations, pilot delivery, and customer engagement
  • Define the process for moving customers from initial interest to deployments serving more than 1,000 seats
  • Develop the technical playbook for integrating, configuring, and scaling Runlayer across enterprise environments
  • Work with Go-to-Market, Product, and Engineering leaders on team structure, compensation, territories, and customer health
  • Hire regional leaders and build a repeatable execution layer during the second year
  • Turn customer pilots into production deployments and support enterprise-wide rollouts

Requirements

  • At least 10 years of relevant professional experience
  • Substantial experience in senior individual contributor and leadership positions within technical, customer-facing organizations
  • A Computer Science degree or closely related technical degree from a strong undergraduate program
  • Hands-on experience as a Forward Deployed Engineer, Solutions Engineer, or in a comparable technical customer-facing role
  • Experience establishing a function or team from the ground up at an early-stage startup
  • Experience working at an established, top-tier technology company
  • A demonstrated record of hiring, managing, and developing high-performing technical individual contributor teams
  • Ability to work effectively amid ambiguity and rapid change while delivering defined outcomes
  • Experience with a company that achieved a meaningful liquidity event, such as an IPO or strategic acquisition
  • Experience in revenue operations or sales operations
  • Previous experience as a software engineer
  • Experience managing managers or a demonstrated progression toward that level of responsibility

Benefits

  • Equity participation
  • Paid vacation
  • Paid sick leave
  • Paid parental leave
  • Professional development budget for conferences, courses, and certifications
  • Choice of laptop and accessories
  • Comprehensive health, dental, and vision coverage
  • Opportunities to work directly with innovative customer companies

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