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White Stuff
White Stuff
1,001 – 5,000 Employees
FashionRetail
White Stuff is a British fashion and retail company founded in 1985 by ski enthusiasts George and Sean. What began as a way to fund trips to the French Alps by selling T-shirts has grown into a clothing and accessories business with more than 120 shops and concessions across the UK, Germany, and Belgium, headquartered in Oval, south London. White Stuff’s hiring approach emphasizes inclusion, with recruitment adjustments available and partnerships supporting a more inclusive workplace. The company also highlights sustainable practices and community involvement.
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Ecommerce Trading Assistant – White Stuff

Support White Stuff’s online fashion and homeware store by launching products, maintaining site content and merchandising categories. Help keep product data, promotions and customer communications accurate.

GBUnited KingdomHybridFull-timeMiddleSeniorEnglish RequiredEcommerce

Description

  • Ensure each new product line launches correctly, with accurate copy, imagery, pricing, sizes, colours and categories.
  • Track launch dates against the trading calendar and flag delayed, missing or incomplete product lines.
  • Work with Product Publishing, Creative and Merchandising teams to resolve errors before and after launch.
  • Check the site regularly for broken links, unavailable products, incorrect details and poor-quality images.
  • Test the staging site and review promotions before they go live.
  • Verify markdown prices are uploaded and scheduled correctly for sale launches.
  • Carry out on-site checks ahead of major launches and promotions.
  • Upload, organise and maintain website assets.
  • Create homepage, landing page and category page content from approved briefs.
  • Help prepare seasonal site updates by loading content and remapping categories.
  • Arrange product categories in line with trading priorities, stock levels and new launches.
  • Update and maintain site hotspots.
  • Review site navigation and taxonomy, and recommend improvements.
  • Maintain product review groupings.
  • Check stock availability, product links and content in CRM emails before approval.
  • Keep launch and issue trackers current.
  • Provide ad hoc support for Ecommerce team tasks and projects.

Requirements

  • Some experience in ecommerce, retail, content or administration, or a strong interest in starting an ecommerce career.
  • Excellent attention to detail and accuracy.
  • Strong Excel skills, including pivot tables, XLOOKUP or VLOOKUP, and formulas for managing product data and trackers.
  • Interest in fashion, lifestyle or retail, including how customers shop online.
  • Clear communication skills and confidence working across teams.
  • Highly organised, with the ability to prioritise work and meet deadlines.
  • Willingness to learn, accept feedback and develop within the trading team.

Benefits

  • Hybrid working, with three days in the office.
  • Annual bonus opportunity.
  • 25 days of annual leave plus bank holidays.
  • Two additional paid days off each year for volunteering in the local community.
  • 50% discount.
  • Subsidised BUPA dental insurance.
  • Healthcare cash plan and life assurance.
  • Interest-free season ticket loan.
  • Pension contribution.
  • Time off in lieu for occasional work outside standard hours.

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