Gainwell Technologies
Gainwell Technologies
Gainwell Technologies develops digital and cloud-enabled solutions for the human services and public health ecosystem. The company works with clients across all 50 U.S. states on healthcare initiatives including Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions. Its work connects technology with public health delivery, healthcare administration, and efforts to improve health outcomes and community well-being.

Director of Service Delivery – Arizona Remote

Lead service delivery for Gainwell Technologies, supporting healthcare technology programs for health and human services. Manage senior leaders, budgets, strategic planning, and cross-functional execution.

Description

  • Lead the organization and performance of designated functional areas and senior manager activities
  • Provide staff leadership in accordance with established company policies and procedures
  • Oversee business operations to uphold professional standards
  • Direct business functions, including approval of project plans, budgets, and work breakdown structures
  • Develop and execute short- and long-term service delivery strategies within defined schedules and budgets
  • Set and communicate goals, objectives, methodologies, tasks, activities, roles, and responsibilities
  • Coordinate cross-functional teams through broad organizational communication

Requirements

  • At least 15 years of relevant experience
  • At least 10 years of supervisory or management experience
  • Experience working within the company’s past and current business environment
  • Experience applying concepts, practices, and procedures relevant to the assigned areas
  • Experience interpreting the management implications of different types of financial data

Benefits

  • Flexible work options
  • Learning and career growth opportunities
  • Technical credentials and certifications
  • Generous, flexible vacation policy
  • Educational assistance
  • Leadership and technical development academies
  • 401(k) employer matching
  • Comprehensive health benefits
  • Up to 15% annual travel

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