Mercury
Mercury
1,001 – 5,000 Employees
H1B Visa SponsorBankingFintechSaaS
Mercury is a fintech and banking software company founded in 2017 that builds financial tools for startups and small to mid-size businesses. Its platform combines business checking and savings accounts, Treasury products, business credit cards, spend management, payments, invoicing, accounting integrations, and AI-powered workflow automation in one digital experience. Mercury also provides APIs and developer tools, with features such as virtual cards and granular controls designed for teams, agencies, ecommerce brands, venture capital funds, and crypto businesses. Banking services are provided through partnerships with FDIC-insured banks.

Creative Director, Brand Narrative at Mercury (Remote, US)

Lead Mercury’s Brand Narrative team and shape film-led ideas for launches, campaigns, and brand moments. Guide creative work across brand, product, and culture, from early concepts through production and delivery.

Description

  • Build and lead Mercury’s Brand Narrative team within Brand Creative.
  • Turn company strategy, product insights, customer perspectives, and cultural observations into concepts for launches, campaigns, and brand moments.
  • Develop original ideas and guide them through to finished work.
  • Work with Brand Design and Writing leads and other teams from initial exploration through delivery.
  • Create concepts for film, social, out-of-home, digital, experiences, and partnerships.
  • Guide film scripts, visual development, production, and final edits.
  • Consider audiences and distribution when developing creative concepts.
  • Lead concept development and critique with rough scripts, prototypes, and AI tools.
  • Generate timely ideas and identify cultural opportunities ahead of briefs.
  • Collaborate with Product Marketing, Brand Marketing, Product Design, Communications, and Insights.
  • Present recommendations to senior leaders and apply marketing and research findings to future work.
  • Set the team’s purpose, priorities, creative standards, and working practices.
  • Help recruit and develop team members, and shape the team’s structure and capabilities.
  • Set clear expectations and coach people to strengthen their judgment and conceptual skills.
  • Encourage experimentation, candid feedback, cross-disciplinary input, shared ownership, and constructive debate.
  • Create working practices that carry projects from insight and briefing through concept and execution.
  • Build relationships with external creatives and agencies.
  • Direct major launches and film-led campaigns from initial concept to completed work.
  • Build a pipeline of proactive creative opportunities for Mercury.

Requirements

  • A strong creative background in art direction, design, or copywriting.
  • A portfolio of original concepts developed into ambitious, polished work across several formats.
  • Extensive experience taking film-led ideas from concept through production.
  • Strong understanding of storytelling, scripts, performance, pacing, and sound.
  • Experience collaborating closely with design and writing partners.
  • Strong creative judgment, cultural awareness, and curiosity about products.
  • Experience developing creative talent and shaping team practices.
  • Clear communication and sound judgment.
  • Ability to rally others around ambitious concepts and make the case for investing in them.
  • Ability to navigate differing perspectives and take ownership in ambiguous situations.
  • A portfolio that includes film-led work and broader campaign concepts.

Benefits

  • Base salary.
  • Equity in the form of stock options or RSUs.
  • Benefits.
  • Reasonable accommodations during recruitment for applicants with disabilities or special needs.

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