Senior Program Manager, Sovereign AI (Hybrid, Israel)
Dream
Lead Dream’s Sovereign AI roadmap for government and critical infrastructure customers, coordinating research, engineering, product, launches, and AI-enabled operations.
Open
Infios develops B2B technology for the logistics and supply chain sector, helping businesses of different sizes simplify operations, improve efficiency, and measure the impact of process improvements. Its solutions support more than 5,000 customers across 70 countries and are designed to adapt to varied business environments.
Cloud Operations Manager (India, Remote)
Lead cloud operations for Infios SaaS platforms in India, managing Kubernetes infrastructure across OCI and AWS. Oversee incident response, team leadership, automation, and service-level improvements.
Description
- Partner with solutions architects and business stakeholders to design and deliver infrastructure engineering solutions for WM and TM platforms
- Manage an operations team supporting SaaS Kubernetes applications across OCI and AWS
- Coach and develop Operations Engineers through training and mentorship
- Respond to event-driven alerts and incidents with a focus on service-level commitments
- Drive the timely rollout and adoption of new technologies
- Direct ticket triage and prioritization for the Client Services organization
- Diagnose and resolve operating system, application, virtualization, and containerization issues
- Collaborate with Engineering to build automation and processes that improve operational SLAs
Requirements
- Bachelor’s degree or an equivalent combination of education and relevant work experience
- At least 3 years of management or leadership experience
- At least 5 years of experience in operations
- At least 5 years supporting large-scale .NET applications
- At least 5 years supporting OCI and AWS environments
- Foundational knowledge of Linux and Windows operating systems
- Subject-matter expertise in managing and implementing Kubernetes solutions
- Proficiency applying Infrastructure as Code practices and technologies, including Terraform
- Broad automation experience with Azure DevOps, Ansible, PowerShell, Groovy, Python, or similar tools
- Hands-on experience gathering performance data, analyzing results, troubleshooting issues, and tuning systems
- Strong experience with application containers such as IIS and Tomcat
- Full-stack troubleshooting experience
- Experience with source code management systems, including Git
- Preferred: Multi-cloud experience, particularly supporting AWS
- Preferred: Experience managing Java applications
- Preferred: Hands-on experience with Dynatrace
- Preferred: Experience managing Helm-templated Kubernetes environments
- Preferred: Understanding of microservice architectures
- Preferred: Experience troubleshooting application protocols and messaging technologies, including TCP/IP, HTTP, SOAP, SMTP, REST APIs, XML/JSON, JDBC, and JMS/MQ
- Preferred: Exposure to application threading and concurrency issues
- Preferred: Experience resolving response-time, connectivity, authentication, authorization, and configuration problems
- Preferred: Experience supporting geographically distributed systems in hosted global datacenter environments
Benefits
- Access to tools and opportunities for building the future you envision
- Reasonable accommodations may be provided so individuals with disabilities can perform the role’s essential functions
- Inclusive workplace committed to equal opportunity
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