LogoFresh Jobs Ahead
Thumbtack
Thumbtack
1,001 – 5,000 Employees
MarketplaceSaaS
Thumbtack is a U.S. marketplace and SaaS company that helps homeowners find and hire local professionals for repairs, maintenance, remodeling, and other home projects. Customers can describe what they need, compare providers across trades, review ratings and cost estimates, and communicate through the platform. Thumbtack also offers professionals software, resources, community support, and tools for managing leads and reviews. Its consumer and pro experiences are supported by practical project guidance, cost information, and home maintenance planning.
LinkedIn
Company Jobs

Chief of Staff to the CEO

Turn the CEO’s decisions into coordinated company-wide action at Thumbtack. Improve executive routines, cross-functional delivery, and information flow.

CACanadaPHPhilippinesUSUnited States
$232,000 – $284,000 / year
RemoteFull-timeLeadEnglish RequiredChief of Staff

Description

  • Turn leadership decisions into coordinated action by clarifying them, identifying affected teams, sequencing communications, and tracking follow-through.
  • Raise important questions, organizational constraints, and emerging risks early, and ensure the right leaders address them.
  • Find duplicated work, conflicting roadmaps, and cross-functional issues without clear ownership, then bring them to resolution with the appropriate teams.
  • Run and improve the senior leadership team’s operating cadence, including priority reviews, decision-making, and commitment tracking.
  • Strengthen the quality and flow of information to and from the CEO.
  • Lead selected CEO-priority initiatives that lack a natural functional owner, partnering with accountable leaders through completion.

Requirements

  • Bring 12 or more years of experience in operations, business operations, strategy, general management, or a chief of staff role at a high-growth technology company.
  • Experience as a CEO’s chief of staff, leading an integration or organizational transformation, or scaling operations through substantial growth is a strong plus.
  • Show entrepreneurial ownership as a founder, early-stage operator, or internal builder who has taken an ambiguous, high-stakes mandate from definition through execution.
  • Demonstrate a record of completing complex cross-functional initiatives without depending on direct authority, title, or headcount.
  • Bring credibility, sound judgment, humility, and the ability to engage senior executives as an intellectual peer, challenge the CEO, and deliver difficult messages directly.
  • Communicate exceptionally well in writing and verbally.
  • Show exceptional organization, resilience, discretion, and follow-through, with the ability to create structure amid ambiguity and shifting priorities.
  • Use AI fluently in your own work and have a well-developed view of how AI should change the way a company like Thumbtack operates.

Related Jobs