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Centene Corporation is a healthcare and insurance company focused on government-sponsored coverage and community health. Its services include Medicaid, Medicare, Health Insurance Marketplace plans, and TRICARE support for military communities. Centene combines localized care delivery with partnerships with nonprofit organizations to address the needs of the members it serves. The company also incorporates environmental responsibility and ethical governance into its approach to operating and supporting communities.
Care Coordinator II, Foster Care — Missouri Remote
Centene Corporation is hiring a remote Care Coordinator II to support children in foster care throughout Missouri. The role coordinates care plans, member outreach, referrals, provider communication, and health service documentation.
Description
- Assist with care management activities and support designated member-care teams
- Help ensure healthcare providers and partner organizations deliver required services
- Promote continuous care and positive member experiences
- Reach members by telephone and through home visits
- Prepare and update care and service activity plans
- Explain care plans, next steps, resources, questions, concerns, and ongoing education to members
- Coordinate services among healthcare and community providers, partner organizations, members, and caregivers
- Address member and provider questions, requests, and concerns
- Work with care managers, practitioners, and other stakeholders to arrange member services
- Assist with service assessments and screening activities
- Maintain member records and provide documentation to healthcare providers when needed
- Comply with contractual obligations, regulations, organizational policies, and operating standards
- Educate members about available benefits and support resources
- Complete additional responsibilities as assigned
Requirements
- High school diploma or GED required
- One to two years of relevant work experience
- Experience serving children or families involved in foster care is strongly preferred
- Available to work Monday through Friday from 8:00 a.m. to 5:00 p.m.
- Able to work remotely from anywhere in Missouri
- Able to provide telephone-based support to children in foster care
- Able to conduct outreach by phone and through home visits
- Able to coordinate care among healthcare and community providers, partners, members, and caregivers
- Able to assess needs and refer members to Care Managers, community organizations, and Disease Managers
- Able to document and maintain member records in compliance with state and regulatory standards
Benefits
- Health insurance coverage
- 401(k) plan
- Employee stock purchase opportunities
- Tuition reimbursement
- Paid time off and holidays
- Flexible remote, hybrid, field, or office work arrangements
- Additional incentives may form part of total compensation
- Equal opportunity employment with a commitment to diversity
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