adm Group
adm Group
501 – 1,000 Employees
ConsultingFood & BeverageLogistics
adm Group is a global marketing execution business that helps marketing, procurement, and sales teams coordinate complex supply chains and deliver consistent brand experiences. Its technology and operational expertise support centralized procurement, supply chain visibility, brand protection, and data-informed sales engagement across logistics, consulting, and food and beverage environments. The company works across e-commerce product design, promotional materials, loyalty programs, digital strategy execution, and retail experience optimization, while emphasizing sustainability and strategic partnerships.

Business Analyst – Mumbai Hybrid

Translate stakeholder needs into technology requirements, workflows, and user stories while supporting complex agile projects and process improvement initiatives from Mumbai.

Description

  • Gather and document stakeholder requirements, business processes, risks, and objectives
  • Write detailed user stories with clear, concise, and testable acceptance criteria
  • Perform gap analyses to identify and plan process changes and improvements
  • Specify functional and non-functional requirements
  • Manage and maintain the project backlog
  • Facilitate stakeholder workshops and record processes, risks, assumptions, and priorities
  • Assess end-to-end business processes and use data to identify opportunities and inform decisions
  • Create detailed process flows
  • Work with teams across functions and organizational levels to deliver project goals and outcomes
  • Support solution design, prototyping, and development through ideation, innovation, and business analysis
  • Contribute to large cross-functional projects and daily Scrum development activities
  • Coordinate work across multiple projects at the same time
  • Prepare cost-benefit analyses to inform prioritization
  • Maintain the communications and documentation needed for project approvals and sign-off
  • Assess user and customer behavior to shape customer-focused solutions and improve user experience
  • Find root causes and implement solutions that reduce issues, variation, and waste
  • Support and occasionally facilitate project meetings, converting business objectives into milestones and deliverables
  • Assist with testing, validation, and project management activities

Requirements

  • At least five years of analyst experience in the software or technology sector
  • Comprehensive knowledge of the software development lifecycle (SDLC)
  • Experience working with Scrum and Kanban agile frameworks
  • Working knowledge of Agile metrics and ceremonies, including daily standups, retrospectives, and burndown charts
  • Knowledge of global supply chains spanning manufacturing, sourcing, and distribution is highly desirable
  • Extensive experience eliciting, analyzing, and documenting business requirements
  • Experience understanding business and system workflows from front office through back office
  • Knowledge of integrating multiple systems and processes is highly desirable
  • Ability to identify solution options and evaluate their technical and business suitability
  • Substantial experience supporting and delivering large, complex, varied organizational projects under tight deadlines
  • Ability to manage multiple highly complex projects using structured methodologies
  • Experience managing other members of project teams
  • Ability to work across different project types and adapt to changing situations
  • Excellent time-management skills
  • Fluent written and spoken English
  • Excellent verbal, written, and presentation skills
  • Confidence presenting to stakeholders at every level of the organization
  • Advanced proficiency with Microsoft applications, including Azure DevOps, Word, Excel, PowerPoint, and Visio
  • Knowledge of Power Query, macros, and advanced formulas is an advantage
  • Additional experience with Figma, Power BI, and Airtable
  • Knowledge of modern technologies including .NET, C#, SQL, React, and APIs
  • Ability to work across markets and regions with offshore teams
  • Excellent interpersonal and stakeholder-engagement skills
  • Highly organized with strong attention to detail
  • Commitment to efficiency, problem-solving, and innovation

Benefits

  • An equal-opportunity employer focused on maintaining a diverse workplace
  • Reasonable adjustments are available during the application process

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