BD
BD
BD (Becton, Dickinson and Company) develops medical technology for healthcare providers, laboratories, and patients worldwide. Its portfolio spans medication management, drug delivery, surgical care, cervical cancer screening, laboratory services, and infection risk management. The company also delivers clinical insights designed to support safer, more efficient care and better patient outcomes. BD’s work combines healthcare technology, manufacturing, and service capabilities across areas of global health and sustainability.

Associate Territory Manager, Medical Delivery Solutions

BD’s Associate Territory Manager supports medical delivery solution sales across Manitoba, Saskatchewan and Thunder Bay. The role covers customer relationships, hospital conversions, distributor coordination and portfolio growth.

Description

  • Grow sales and customer engagement across Manitoba, Saskatchewan and the Thunder Bay region.
  • Provide support in other Canadian provinces as needed.
  • Carry out territory business plans and deliver strong customer experiences.
  • Support territory sales and handle customers’ day-to-day inquiries as a primary contact.
  • Sell BD’s Hypodermics, Gravity Syringe Disposables and Port Access Needles portfolios.
  • Build and sustain relationships with key decision-makers and influencers.
  • Find sales opportunities and improve portfolio performance.
  • Help retain business across the assigned territory.
  • Help customers manage inventory updates, backorders, allocations, drop shipments, substitutions, product cross-referencing and rush shipments.
  • Build and maintain relationships with hospitals and local distributors.
  • Assist with on-site product conversions when needed.
  • Coordinate sample orders and prepare customer quotes.
  • Help plan regional conferences.
  • Process and distribute Notices of Conversion.
  • Coordinate BIC travel and lodging, including payment processing.
  • Conduct audits after product conversions.
  • Provide first-line customer assistance.
  • Contribute to RFP work before, during and after execution.
  • Explain product value to customers.
  • Gather and share competitor information and market insights.
  • Follow company policies and procedures.

Requirements

  • At least 2 years of experience in customer service, sales support or another customer-facing role.
  • Healthcare industry experience is strongly preferred.
  • University or college degree.
  • Valid driver’s license and a clean driving record maintained for at least 3 years.
  • Must meet BD’s auto safety standards.
  • Able to travel 20% of the time, including overnight trips.
  • Strong command of Microsoft Office, including Excel, Word, PowerPoint and Outlook.
  • Strong verbal and written communication and presentation skills.
  • Ability to identify problems and develop effective solutions.
  • Able to travel to the United States for training and meetings.
  • SAP and/or JDE proficiency is an asset.
  • Salesforce.com or other CRM experience is preferred.

Benefits

  • Comprehensive total rewards program.
  • Recognition and reward opportunities.
  • Competitive compensation and benefits programs.
  • Opportunities for learning, growth and development.
  • Flexibility and work-life balance.
  • Equal opportunity employer.

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