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Tempus AI
Tempus AI
1,001 – 5,000 Employees
Artificial IntelligenceBiotechnologyHealthcare
Tempus AI is a healthcare technology company focused on precision medicine, combining artificial intelligence with genomic profiling and real-world clinical data. Its platform supports care decisions and research across oncology, cardiology, neurology, and psychiatry, including clinical trial matching and algorithmic testing. By connecting healthcare data with advanced analytics, Tempus AI aims to help providers personalize treatment and support more efficient drug development.
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Associate, Strategic Partnerships — Tempus AI

Support Tempus AI’s oncology accounts through data-led workflow improvement and strategic partnership initiatives. Help healthcare teams apply analytics, training, and clinical collaboration to improve account performance.

USUnited StatesILIllinois
$60,000 – $70,000 / year
HybridFull-timeJuniorMiddleEnglish RequiredAccount ManagerSales

Description

  • Drive metrics-based support plans for assigned accounts across investigation, intervention, and monitoring phases.
  • Review performance metrics, uncover operational bottlenecks, and develop focused solutions.
  • Work with customers, account teams, care teams, and pathology laboratories to implement practical workflows.
  • Monitor account health against quantitative thresholds and guide workflow enhancements.
  • Coordinate internal and external account meetings, report-outs, Monthly Business Reviews, and customer training.
  • Strengthen account enablement by training and developing internal field and sales teams.
  • Create and share account materials, including agendas, executive presentations, targeted newsletters, and customized action plans.
  • Raise workflow concerns, inefficiencies, and stalled initiatives in partnership with the Strategic Partnerships Manager.
  • Visit client sites to assess clinical workflows and support initiative adoption.
  • Build account independence and sustained success through effective training.

Requirements

  • Bachelor’s degree in biology, life sciences, or a related scientific discipline.
  • One to two years of experience in external account management or project management.
  • One to two years of practical experience using data and analytics to recommend solutions, support strategic decisions, or measure results.
  • One to two years of experience partnering across functions such as sales, customer success, and commercial operations.
  • One to two years of experience using Google Workspace or Microsoft Office for email, documents, and spreadsheets.
  • Capacity to quickly learn and clearly explain complex genomic, scientific, and clinical oncology topics.
  • Strong analytical judgment, including the ability to assess trends, identify insights, and convert them into account strategies.
  • Excellent communication and presentation skills when working with varied healthcare audiences.
  • Effective project management skills with the ability to oversee multiple account lifecycles concurrently.
  • Adaptability, strong organization, and comfort working in a changing environment.
  • Preferred: familiarity with generative AI tools, CRM platforms, data visualization software, project management systems, oncology electronic medical records, and clinical pathology workflows.

Benefits

  • Incentive compensation may be available.
  • Restricted stock units may be available.
  • Medical coverage and other benefits may vary by position.
  • Attendance at required internal company on-site meetings.
  • Client-site visits are generally expected about once per account each quarter.

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