GoodLeap
GoodLeap
GoodLeap je tehnološko in finančno podjetje, ki razvija finančne produkte in programske rešitve za trajnostne izboljšave domov in podjetij. Njegova ponudba strankam pomaga financirati sončne in hranilne sisteme, izboljšave energetske učinkovitosti ter tehnologije pametnega doma, s čimer podpira širšo uporabo čiste energije. GoodLeap sodeluje s partnerji v celotnem ekosistemu zelene energije, da bi bile te rešitve dostopnejše, hkrati pa spodbuja okoljsko trajnost.

Collections Specialist

Handle overdue loan accounts for GoodLeap’s personal finance team, helping customers bring payments up to date. The role includes inbound and outbound calls, collection targets, and accurate account records.

Opis

  • Collect outstanding payments as an individual contributor on the personal finance team
  • Review overdue accounts and work with customers to bring loans current
  • Meet daily, weekly, and monthly collection targets and metrics
  • Contact customers by inbound and outbound calls to resolve debts
  • Follow GoodLeap’s collections policies and procedures
  • Record amounts owed and how long accounts have been delinquent

Zahteve

  • At least 1–2 years of direct experience in credit and collections
  • Knowledge of sales, negotiation, and persuasion techniques
  • Strong verbal and written communication skills
  • Telemarketing experience with financial products preferred
  • Proficiency with Microsoft Office applications
  • Self-motivated, with a strong focus on goals
  • Ability to work well as part of a team
  • Professional manner

Ugodnosti

  • Bonus
  • Reasonable accommodations for known disabilities as required by law

Sorodna delovna mesta

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Odpri