Highmark Health
Highmark Health
Highmark Health este o organizație din domeniul sănătății, axată pe îmbunătățirea modului în care oamenii accesează și experimentează serviciile de îngrijire medicală. Activitatea sa cuprinde servicii clinice, tehnologie, finanțe, marketing și alte funcții care sprijină furnizarea de servicii medicale. În calitate de licențiat independent al Blue Cross Blue Shield Association, compania reunește o gamă largă de profesioniști pentru a contribui la evoluția sistemului de sănătate. Highmark Health pune, de asemenea, accent pe diversitate, echitate și incluziune și a fost recunoscută pentru incluziunea persoanelor cu dizabilități și pentru statutul de angajator favorabil membrilor și veteranilor forțelor armate.

Senior Quality Lead, Data-Centric Healthcare Data

Lead healthcare data quality for Highmark Health by overseeing testing, validation, risk management, and release readiness. Guide QA teams and communicate complex data risks and business impacts to executive stakeholders.

Descriere

  • Own data-testing strategy, planning, estimation, execution oversight, quality metrics, and reporting
  • Oversee SQL and database validation, data integration, ETL, migration, and end-to-end data-flow testing
  • Manage test data practices and use automation and data-validation tools to improve coverage
  • Identify and mitigate risks, manage defects, and lead root-cause analysis
  • Advance quality throughout the SDLC, Agile delivery, and release-readiness processes
  • Develop client relationships and coordinate work across functions
  • Report quality status and business impact to executive audiences
  • Coach and develop QA testers and Associate Quality Leads
  • Convert complex data-quality concerns into clear business implications
  • Safeguard confidential customer information and follow HIPAA and company security requirements

Cerințe

  • At least three years of experience managing projects, timelines, and resources effectively
  • At least three years of experience delivering strong customer service and meeting client expectations
  • At least three years of experience leading and mentoring small teams across the full SDLC
  • Ability to coach and develop QA testers and Associate Quality Leads
  • Leadership experience in large healthcare transformation, data migration, MDM, data warehouse, or integration programs
  • Knowledge of healthcare data domains including claims, membership, provider, and care management
  • Experience with Oracle, SQL Server, DB2, Snowflake, Databricks, or comparable data platforms
  • Experience with test automation, data-validation tools, API testing, and JSON, XML, or file validation
  • Familiarity with Splunk or Dynatrace
  • Strong understanding of end-to-end healthcare business processes and regulatory quality standards
  • Bachelor's degree in Computer Science, Information Technology, or a related discipline
  • Relevant experience or education may substitute for a bachelor's degree at the company's discretion
  • Must comply with HIPAA, data-security requirements, company policies, and applicable laws

Locuri de muncă similare

Joma Jewellery & Katie Loxton

Customer Experience Specialist (Fixed-Term Contract) – Joma Jewellery & Katie Loxton

Joma Jewellery & Katie Loxton
51 – 200 Angajați
Comerț cu amănuntulModă

Support Joma Jewellery and Katie Loxton customers by phone, email and webchat, processing refunds and resolving service issues. Coordinate with ecommerce and operations teams in a predominantly remote role with monthly visits to the Banbury office.

Deschide
Group O

Client Services Representative — Group O

Group O
1.001 – 5.000 Angajați
ConsultanțăLogisticăMarketing

Support Group O clients by managing ERP orders, resolving inquiries and coordinating with internal teams. Build strong client relationships while helping improve service and satisfaction.

Deschide
A

Remote Bilingual Customer Service Agent (English and Spanish)

Advantage TeleMessaging, Inc.

Handle calls and relay messages for Advantage TeleMessaging’s nationwide answering service. Support English- and Spanish-speaking callers remotely.

Deschide
Northwoods

Senior Software Engineer, Ruby on Rails and React

Northwoods

Lead end-to-end development of Northwoods’ HHS case-management SaaS products, from design and testing to production support. Work across Rails, React/TypeScript, PostgreSQL, AWS, and AI-assisted development.

Deschide