Beth Israel Lahey Health
Beth Israel Lahey Health

Beth Israel Lahey Health este un sistem de servicii medicale care deservește comunități din Massachusetts și New Hampshire prin spitale, centre de îngrijire specializată și o rețea extinsă de servicii clinice. Portofoliul său de servicii include urgențe, îngrijire primară și urgentă, ortopedie, sănătate mintală, servicii de farmacie și îngrijire la domiciliu, sprijinind pacienții în diferite etape și pentru nevoi diverse.

Cu 39.000 de membri ai echipei, Beth Israel Lahey Health îmbină îngrijirea pacienților cu cercetarea medicală și educația. Activitățile sale din domeniul serviciilor medicale și al asigurărilor de sănătate reflectă preocuparea pentru îmbunătățirea sănătății comunităților, oferind în același timp îngrijire coordonată și personalizată.

Managed Care Coordinator, Hybrid

Coordinate insurance referrals and authorizations for Beth Israel Lahey Health patients. Work with payers, specialists, patients, and internal teams to resolve referral and billing issues.

Descriere

  • Process managed care referral requests for patients at BILH Primary Care Practices
  • Coordinate specialty care referral authorizations across multiple managed care payers
  • Use electronic systems to initiate, issue, and administratively approve high volumes of referrals
  • Act as a daily contact and resource for patients, families, specialty practices, physicians, and support staff
  • Tell specialists and patients about authorized care levels, visit limits, and diagnostic testing
  • Resolve referral and billing issues with payers, Patient Accounts, and other internal and external contacts
  • Train new hires in referral management
  • Stay current on payer and specialty rules and policies for referrals, authorizations, and diagnostic testing
  • Gather referral requests from Clinical Computing, Patient Site, OMR notes, email, nurse triage, and patient voicemails; process them and share outcomes
  • Work with the team to address referral management questions and issues for new patients

Cerințe

  • High school diploma or GED required
  • One to three years of related work experience required
  • Computer systems experience required, including web applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access
  • Medical Administrative Assistant certification preferred
  • Influenza vaccination is required as a condition of employment

Beneficii

  • Influenza vaccination is required as a condition of employment
  • Additional pay may be available through shift differentials, call pay, premium pay, and overtime, as applicable

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