Pro-Vision dezvoltă sisteme mobile video și de siguranță pentru flote comerciale și instituții publice, inclusiv pentru transportul școlar, transportul public și forțele de ordine. Înregistratoarele montate pe vehicule, camerele pentru autobuze și brațele de oprire, camerele purtate pe corp și produsele de evitare a coliziunilor se conectează la CloudConnect și SecuraMax pentru accesarea înregistrărilor video și gestionarea probelor. Compania oferă și instalări personalizabile pentru vehicule și monitorizare în timp real, ajutând organizațiile să analizeze incidentele, să îmbunătățească siguranța flotei și să protejeze activele.
Field Services Technician, Michigan
Install and service vehicle GPS and monitoring systems at customer sites across Michigan. The role combines hands-on vehicle upfitting with onsite customer support and service documentation.
Descriere
- Install products in line with established procedures.
- Perform service work according to procedures.
- Represent Pro-Vision through high-quality product installation and service.
- Deliver professional onsite support and courteous customer interactions.
- Drive safely and defensively while maintaining a clean driving record.
- Work efficiently to keep installation and service costs competitive.
- Follow procedures and document any deviations.
- Manage and organize spare-parts inventory.
- Keep the work vehicle clean and orderly.
- Adhere to company processes, policies, and procedures.
- Complete installations as specified in work orders.
- Obtain customer signatures confirming completed work.
- Record nonstandard installations or services and proactively recommend solutions.
- Send required paperwork and reports to the home office.
- Suggest improvements to work processes.
Cerințe
- Hold a valid driver's license for travel to customer locations in a company vehicle.
- Have knowledge of 12-volt vehicle upfitting, including GPS and interior and exterior monitoring system installation.
- Be able to switch between sitting and standing, climb steps or ladders, and crouch or kneel as needed.
- Be able to lift 75 pounds and raise 35 pounds overhead.
- Be able to work in and beneath semi-confined spaces inside and under vehicles.
- Maintain at least 95% accuracy against target installation times.
- Maintain a clean driving record through safe, defensive driving.
- Complete installations in accordance with installation and service work orders.
- Obtain customer approval and the required signatures.
- Document nonstandard installations or services and identify corrective solutions.
- Be familiar with Microsoft Office applications.
- Maintain a professional onsite appearance and communicate effectively with customers.
- Submit paperwork and reports to the home office promptly.
- Offer suggestions for process improvement.
- Follow the Pro-Vision Installation policy and procedure manual.
- Meet additional requirements and perform other duties as assigned.
Beneficii
- Pro-Vision is an equal opportunity employer.
- Reasonable accommodations are provided to qualified applicants and employees with disabilities as required by the Americans with Disabilities Act.