Wingman Group ir uzņēmums, kas galvenokārt darbojas Austrālijas un Jaunzēlandes tirgū, nodrošinot ārpakalpojuma personālu un operatīvo atbalstu. Uzņēmums dibināts 2020. gadā un palīdz uzņēmumiem veidot un vadīt attālinātas komandas, kurās galvenokārt strādā Filipīnās dzīvojoši speciālisti ar augstāko izglītību. Viņi atbalsta administratīvo darbu, atbilstības nodrošināšanu, biroja aizmugures procesus, mārketingu, darbu ar datiem un kiberdrošību. Šie pakalpojumi ir īpaši piemēroti nekustamā īpašuma, hipotekārās kreditēšanas starpniecības, finanšu pakalpojumu, pircēju pārstāvniecības un īpašumu pārvaldības uzņēmumiem, kuriem nepieciešama lielāka operatīvā kapacitāte. Wingman Group atbalsta visu sadarbības procesu, tostarp darba plūsmu izstrādi, personāla atlasi, apmācības, ievadīšanu darbā un nepārtrauktu klienta konta pārvaldību, īpašu uzmanību pievēršot attālināto darbinieku integrēšanai esošajā uzņēmuma darbībā.
Remote Automotive Sales Consultant
Work remotely from the Philippines, turning customer enquiries into Karmo car subscription applications for Australian customers. Assess affordability, guide applicants through the process, and meet sales targets.
Apraksts
- Manage inbound sales enquiries across phone, email, and online channels.
- Contact warm leads and return missed calls through proactive outbound calls.
- Explain Karmo car subscriptions and help customers choose suitable vehicles.
- Support customers with applications and gather the required documents.
- Check identity documents, bank statements, income, and affordability against credit guidelines.
- Log customer conversations and outcomes accurately in the CRM.
- Achieve daily sales KPIs, conversion targets, and quality standards.
- Work scheduled shifts that match Australian business hours, which may include late shifts and rotating weekends.
Prasības
- At least two years’ experience in sales finance, consumer lending, vehicle finance, personal loans, mortgage broking, or loan processing.
- Strong telephone sales, negotiation, and objection-handling abilities.
- Experience checking bank statements and verifying income and affordability.
- Excellent spoken and written English.
- Confidence communicating with customers in Australia.
- Familiarity with CRM platforms and cloud-based phone systems.
- Careful attention to detail, integrity, reliability, and sound judgment.
- Availability for scheduled shifts aligned with Australian business hours.
- Experience serving Australian customers or businesses is an advantage.
- Knowledge of Australian credit, KYC, and privacy requirements is an advantage.
- Experience in vehicle finance, leasing, or car subscriptions is an advantage.
- A qualification in business, finance, or sales is an advantage.
- Ability to comply with BIR self-registration.
- Ability to provide device specifications, internet speed details, equipment information, and evidence of the work setup.
- Completion of English proficiency and personality assessments.
- Submission of a video introduction and sample voice call.
Priekšrocības
- Work-from-home arrangement.
- Full-time, fixed-term employment.
- Independent contractor agreement governed by Singapore law.
- Contract administered by Philippines Resources Pte. Ltd.
- Remote-work equipment and internet requirements are specified.