
Customer Care Claims Manager at Neilson Financial Services
Neilson Financial ServicesLead and coach claims teams to improve service quality at Neilson Financial Services. Support families through the company’s life insurance operations.

Lead and coach claims teams to improve service quality at Neilson Financial Services. Support families through the company’s life insurance operations.

Support Group O clients by managing ERP orders, resolving inquiries and coordinating with internal teams. Build strong client relationships while helping improve service and satisfaction.
Handle calls and relay messages for Advantage TeleMessaging’s nationwide answering service. Support English- and Spanish-speaking callers remotely.

Build and scale generative AI workflows for BetterMe’s wellness content. Improve tools, prompts, automation, and creative performance across photo, video, graphics, and text.

Lead end-to-end development of Northwoods’ HHS case-management SaaS products, from design and testing to production support. Work across Rails, React/TypeScript, PostgreSQL, AWS, and AI-assisted development.
Make outbound calls to promote Claro offers and number portability for Partner Service. This work-from-home role is based in Lima.

Support New Era Technology’s sales team with quotes, renewals, orders, and procurement. Maintain ConnectWise records while coordinating with customers, suppliers, and internal teams.

Assist CNA insurance customers, agents, and brokers by phone, email, and within applications. Track issues and guide them through timely resolution.

Create realistic post-production tasks, reference edits, and grading guides for Mercor. Help train and assess advanced AI agents through practical video editing work.

Create photography and video content at Oxylabs, a company developing web data gathering solutions. Produce employer branding, internal communications, and culture stories through visual media.