Cisco
Cisco
Cisco — желілік технологияларға, қауіпсіздікке және цифрлық инфрақұрылымға бағытталған корпоративтік технологиялар компаниясы. Оның өнімдер портфеліне маршрутизаторлар, коммутаторлар, оптикалық трансиверлер, бағдарламаланатын кремний шешімдері, шеткі есептеу платформалары, Webex бірлесіп жұмыс істеу құралдары, бақылау мүмкіндіктері өнімдері, жасанды интеллектпен жабдықталған бағдарламалық жасақтама және бұлт арқылы басқарылатын қызметтер кіреді. Cisco технологиялар, кәсіби қызметтер, оқыту және тұрақты қолдау ұсына отырып, кәсіпорындарға, қызмет провайдерлеріне және мемлекеттік ұйымдарға ауқымды желілер мен деректер орталықтарын жобалауға, пайдалануға және қорғауға көмектеседі.

Senior Site Reliability Engineer, Observability

At Cisco, build observability platforms with Splunk, Elasticsearch, and distributed tracing tools. Improve reliability and incident response across cloud infrastructure.

Сипаттама

  • Design and run enterprise observability platforms, improving them continuously
  • Build and maintain Splunk Enterprise and Splunk Cloud infrastructure
  • Deploy and operate large-scale Elasticsearch clusters
  • Design, deploy, and support distributed tracing platforms with Grafana Tempo and OpenTelemetry
  • Build and maintain end-to-end pipelines for logs, metrics, and traces
  • Set instrumentation standards, data quality practices, retention policies, and observability patterns
  • Scale and optimize Prometheus, Grafana, Kafka, Tempo, OpenTelemetry, and related monitoring systems
  • Create dashboards, alerts, analytics, and trace visualizations with Splunk SPL, Grafana, Kibana, and Tempo
  • Set monitoring and alerting standards that improve visibility and shorten incident detection and resolution
  • Automate infrastructure provisioning, configuration, upgrades, and operations with Terraform and configuration management tools
  • Support capacity planning, performance tuning, upgrades, patching, disaster recovery, and production readiness reviews
  • Troubleshoot distributed systems and lead or support incident response and root cause analysis
  • Work with platform, application, security, database, and network engineering teams
  • Contribute to shared SRE standards, documentation, runbooks, and engineering practices
  • Take part in the shared SRE pager and on-call rotation for production services

Талаптар

  • At least 7 years of related experience, or a master's degree plus 4 years, or a PhD plus 1 year, in site reliability engineering, platform engineering, DevOps, or a related field
  • Production administration experience with Splunk Enterprise or Splunk Cloud
  • Strong working knowledge of Splunk SPL for dashboards and alerts
  • Experience designing, deploying, and operating Elasticsearch or ELK platforms
  • Experience with Prometheus, Grafana, distributed tracing with Grafana Tempo and OpenTelemetry, and Kafka
  • Experience with Terraform for infrastructure as code
  • Knowledge of Linux, networking, distributed systems, and production operations
  • Programming or scripting experience in Python, Go, Ruby, Bash, or a similar language
  • Ability to troubleshoot production incidents and take part in on-call support
  • Must be a U.S. person: a U.S. citizen or U.S. national
  • Must perform the work from within the United States

Артықшылықтар

  • Medical, dental, and vision insurance
  • 401(k) plan with matching contributions from Cisco
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Cisco restricted stock unit grants may be available
  • 10 paid holidays per full calendar year
  • One floating holiday for non-exempt employees
  • One paid day off for the employee's birthday
  • Paid year-end holiday shutdown
  • Four paid days off for personal wellness
  • 16 days of paid vacation per full calendar year for non-exempt employees
  • Flexible vacation with no defined limit for eligible exempt employees
  • 80 hours of sick time provided upon hire and each January 1 thereafter
  • Carry forward up to 80 unused sick-time hours
  • Additional paid time off for critical or emergency family issues
  • Option to take 10 paid volunteer days per full calendar year
  • Annual bonuses for non-sales roles, subject to Cisco policies

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