Dentsply Sirona
Dentsply Sirona
Dentsply Sirona develops and manufactures dental solutions for professionals working to improve oral health worldwide. The company combines research, product development, and manufacturing to support dental practices across more than 50 countries. Its teams contribute across areas such as sales, supply chain, and corporate operations, with work focused on advancing dentistry today and over the long term.

Technical Support Specialist II – Onsite in Tokyo

Provide field service support for Dentsply Sirona dental products and medical devices in Tokyo. Install, inspect, troubleshoot, and repair equipment at dental customer sites.

Description

  • Integrate third-party products with in-hospital LAN devices and systems
  • Deliver on-site technical support, including installation and post-installation repairs
  • Perform scheduled product inspection visits
  • Explain dental equipment, prepare quotations, and negotiate pricing with customers
  • Assist dentists and dental clinic staff with equipment operation, inspection, and repairs

Requirements

  • Demonstrated technical aptitude and a commitment to learning
  • Experience maintaining, troubleshooting, and diagnosing equipment
  • Solid IT skills covering PCs, software, and technical support
  • Manual dexterity and careful attention to detail
  • Effective communication and customer service abilities
  • Self-directed, professional approach to work
  • Valid driver's license
  • Professional English proficiency for reading and writing emails
  • Authorization to work in Japan
  • Preferred qualifications include field service engineering experience, dental or medical equipment experience, technical or IT certifications, and familiarity with pneumatic or fluid systems

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