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Claro Sales Advisor
BH Partner S.A.C.
Advise Claro customers about promotions and upgrades for mobile and home services. Identify customer needs and recommend suitable options while following quality standards.
Open
Ryan is a global tax services and software firm that helps organizations improve tax performance, protect cash flow, and manage compliance risk. Its work spans tax recovery, consulting, compliance, legal services, and technology, with specialists focused on finding errors, reducing unnecessary overpayments, and developing practical solutions for complex tax needs. Ryan supports major corporate clients through strategic advice and technology-enabled tax management.
Tax Technology Consultant
Support tax technology projects at Ryan through solution design, data analysis, compliance support, and testing. Work with clients and cross-functional teams in a hybrid role.
Description
- Work with teams to design, implement, and improve business and technology solutions.
- Help gather requirements, analyze processes and data, configure solutions, and document findings.
- Review business and system processes and investigate technical questions.
- Prepare and validate data for consulting engagements and enterprise projects.
- Assist with implementing and testing technology-enabled solutions.
- Take part in project planning, status updates, Agile ceremonies, and solution reviews.
- Prepare client deliverables, reports, and supporting documentation.
- Collect, extract, reconcile, and analyze client data.
- Investigate technical and operational issues, then share findings with clients and colleagues.
- Address client questions and help coordinate with taxing authorities and other external parties.
- Help maintain project plans, schedules, and stakeholder communications.
- Travel to client sites when needed.
- Develop and document business and technical requirements.
- Assist with solution configuration, implementation, validation, and testing.
- Create, run, and document test scenarios.
- Use databases, spreadsheets, reporting tools, and other technologies to process data, perform calculations, and produce reports.
- Help identify risks, resolve issues, and support quality assurance.
- Carry out other assigned duties.
Requirements
- Bachelor’s degree in business, accounting, finance, information systems, technology, or a related field, or an equivalent combination of education and professional experience.
- Strong technical skills and/or data analysis experience.
- Business analyst experience is an advantage.
- Strong customer service experience.
- Associate degree in a technical or related field, or equivalent education and work experience.
- Working knowledge of Microsoft Windows and Microsoft Office.
- Valid driver’s license.
- Ability to travel independently up to 25% of the time.
Benefits
- Hybrid work options.
- Award-winning workplace culture.
- Generous paid time off.
- 14 weeks of fully paid parental leave, including adoption.
- Monthly reimbursement for a gym membership or gym equipment.
- Benefits eligibility from the first day of employment.
- 401(k) plan with employer match.
- Tuition reimbursement after one year of service.
- Fertility assistance program.
- Eligible for a four-week company-paid sabbatical after five years of service.
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