Ford Motor Company
Ford Motor Company
Ford Motor Company is a United States-based automotive manufacturer with a history dating to 1903. In addition to developing and producing vehicles, the company is expanding its focus across mobility services, digital experiences, and software. Ford’s work also includes sustainability efforts and environmental targets, reflecting an approach that connects transportation, innovation, community impact, and responsible business practices.

ServiceNow Compliance and AI Lead

Lead Ford’s ServiceNow compliance strategy and enterprise AI governance. Advance automation, responsible AI adoption, and platform transformation across compliance, security, risk, and business teams.

Description

  • Own the ServiceNow Compliance roadmap.
  • Collaborate with Compliance, Internal Audit, Cybersecurity, and business stakeholders.
  • Translate regulatory and audit obligations into ServiceNow capabilities.
  • Expand workflow automation adoption across and beyond the ServiceNow platform.
  • Set the enterprise AI roadmap and governance model for ServiceNow.
  • Promote Now Assist, Generative AI, Predictive Intelligence, AI Search, Virtual Agent, AI Agents, and AI Control Tower.
  • Evaluate high-value AI opportunities and develop supporting business cases.
  • Promote responsible, compliant deployment of AI technologies.
  • Connect Security, Risk and Compliance functions with Platform Transformation teams.
  • Realize platform value and expand adoption of modern ServiceNow capabilities in accordance with enterprise architecture and security standards.

Requirements

  • Bachelor’s degree in computer science, engineering, or a comparable combination of education and experience.
  • At least 10 years of experience spanning service management, platform transformation, and compliance.
  • At least 5 years of experience leading ServiceNow initiatives.
  • Working knowledge of AI and automation capabilities available on the ServiceNow platform.
  • Experience delivering agentic solutions on the platform is preferred.
  • Experience implementing Now Assist or AI Control Tower is preferred.
  • ServiceNow CSA certification is preferred.
  • ITIL Foundation or Managing Professional certification is preferred.
  • Lean Six Sigma certification is preferred.
  • AI or generative AI certification is preferred.
  • Must have legal authorization to work in the United States.
  • Visa sponsorship is unavailable.
  • Domestic relocation is unavailable.

Benefits

  • Medical, dental, vision, and prescription drug coverage begins immediately.
  • Flexible days for family care.
  • Paid parental leave.
  • Programs to support new parents during their return to work.
  • Subsidized backup childcare.
  • Family-building support covering adoption, surrogacy expenses, and fertility treatments.
  • Vehicle discount program for employees and eligible family members.
  • Management lease options.
  • Tuition assistance.
  • Active employee resource groups.
  • Paid time for individual and team community service.
  • A generous paid-holiday schedule, including the week between Christmas and New Year’s Day.
  • Paid time off.
  • Ability to purchase additional vacation time.

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