SysMap Solutions
SysMap Solutions
SysMap Solutions is a technology services and consulting company that develops tailored digital solutions for client organizations. Its work spans cloud platforms, Salesforce and CRM systems, mobile applications, user experience, DevOps, machine learning, artificial intelligence, and broader digital transformation initiatives. The company combines software development expertise with a client-focused approach, building complex systems and applications around each customer’s operational and technical needs.

Senior Functional Analyst — Remote in Brazil

Join SysMap Solutions as a senior functional analyst connecting business priorities with technology delivery. The role covers requirements, digital products, metrics, and Agile collaboration.

Description

  • Bridge business needs and technology delivery across data and transactional product solutions
  • Engage stakeholders to uncover needs, shape requirements, and prioritize requests
  • Support digital products throughout ideation, development, and ongoing maintenance
  • Translate business rules into user stories, acceptance criteria, and user flows
  • Present product and project insights to executives and other key stakeholders
  • Run Agile ceremonies alongside technology teams and end users
  • Establish and monitor product KPIs to support continuous improvement and stronger data and product governance

Requirements

  • Bachelor’s degree or an equivalent higher-education qualification
  • Substantial experience in digital product management or technology-focused product analysis
  • Practical experience with Agile approaches such as Scrum, Kanban, or comparable frameworks
  • Ability to document business rules and convert them into clear functional requirements for development and IT teams
  • Working knowledge of Salesforce
  • Familiarity with SQL, Python, or comparable programming and query technologies
  • Understanding of systems architecture, integrations, APIs, and data flows
  • Strong empathy for users and their needs
  • Excellent written, verbal, and visual communication abilities
  • Collaborative approach to working with product and technology teams
  • Proactive mindset toward finding problems and improving usability
  • Systems-oriented perspective focused on delivering measurable user value
  • Highly organized, detail-conscious working style

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