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First American
First American
H1B Visa SponsorEnterpriseFinanceReal Estate
Founded in 1889, First American is a real estate and financial services company supporting homebuyers, sellers, businesses, and investors through products and services designed for the property market. With more than 20,000 employees and over 700 offices worldwide, the company has grown into a $9 billion organization serving a broad range of real estate needs. First American’s work brings together industry expertise, technology, innovation, and community involvement, with a stated focus on employee engagement and workplace culture. Its careers profile is relevant to professionals interested in contributing to technology-enabled transformation across real estate and finance.
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Senior Enterprise Risk Analyst - United States Remote

Support ServiceMac’s mortgage subservicing risk program through enterprise risk assessments, control evaluations, regulatory alignment, third-party risk reviews, remediation oversight, and risk reporting.

USUnited StatesFLFloridaNCNorth CarolinaSCSouth Carolina
$92,300 – $100,000 / year
RemoteFull-timeSeniorEnglish RequiredRisk

Description

  • Plan and execute enterprise, operational, and third-party risk assessments
  • Lead process walkthroughs, identify risks, evaluate controls, and determine inherent and residual risk
  • Record assessment conclusions, challenge risk evaluations, and recommend responses consistent with risk methods and appetite
  • Review mortgage servicing risks, controls, procedures, processes, and supporting technology
  • Identify control deficiencies and operational inefficiencies, including borrower, client, operational, financial, regulatory, and reputational effects
  • Independently test control execution and effectiveness through documentation reviews, evidence analysis, monitoring, and risk-based testing
  • Work with Compliance, Legal, and business partners to align practices with regulatory and procedural requirements
  • Review operational data, KRIs, incidents, losses, complaints, fraud events, audit findings, control exceptions, and business changes
  • Create management reports and presentations that explain findings, risk implications, and recommended actions
  • Assist with risk issues, root-cause analysis, corrective-action reviews, remediation tracking, and escalation
  • Keep risk inventories, the enterprise risk register, risk-and-control records, assessment results, and issue documentation current
  • Assess third-party and business-change risks and propose mitigation and monitoring measures
  • Create and maintain ERM manuals, job aids, assessment templates, reporting tools, and related materials
  • Advise stakeholders on assessment techniques, control documentation, issue escalation, and risk-aware decisions

Requirements

  • Bachelor’s degree in business, accounting, finance, or equivalent professional experience
  • At least five years of financial services experience in enterprise risk, operational risk, third-party risk, compliance risk, controls, or a related discipline
  • Banking or mortgage servicing experience is strongly preferred
  • Demonstrated experience performing risk assessments, reviewing internal controls, analyzing processes, and documenting findings and recommendations
  • Understanding of enterprise and operational risk concepts, including inherent and residual risk, control effectiveness, risk indicators, risk appetite, and issue remediation
  • Ability to interpret regulations, industry standards, and internal procedures
  • Strong analytical, problem-solving, written, and verbal communication abilities
  • Ability to independently prioritize multiple assignments, meet deadlines, and protect confidential information
  • Working knowledge of risk management practices
  • Familiarity with ERM frameworks such as COSO ERM, ISO 31000, or comparable frameworks
  • Ability to assess risk mitigation plans and corrective actions
  • Strong stakeholder management, organization, analysis, and consulting skills
  • Proficiency with Microsoft Office
  • Ability to use approved AI-enabled tools for research, analysis, risk trend detection, and reporting

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) retirement plan
  • Paid time off and sick leave
  • Employee stock purchase plan
  • Inclusive, people-first workplace culture
  • Equal opportunity employer

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