BNY
BNY
BNY is a global financial services company focused on managing, moving, and safeguarding investments. With more than $50 trillion in assets under oversight and a 240-year history, BNY supports businesses, communities, and individuals through investment and financial solutions. Its client base includes more than 90% of Fortune 100 companies and nearly all of the world’s top 100 banks, creating opportunities for professionals working across finance, fintech, banking, and related technology.

Senior CRM Business Analyst, Sales Enablement — BNY Hybrid

Lead CRM analysis and sales enablement initiatives at BNY, with a focus on Salesforce integrations and business tools. Assess applications, support analysts, and train users across a multi-year implementation roadmap.

Description

  • Help design and deliver integrations across multiple systems
  • Identify and assess third-party applications through the AppExchange
  • Support execution of a multi-year implementation roadmap
  • Apply Salesforce best practices as a technical subject-matter resource
  • Partner with technical architects, developers, and business users throughout delivery
  • Manage assigned responsibilities independently
  • Provide guidance to less experienced Business Analysts
  • Deliver hands-on training and develop supporting materials

Requirements

  • Experience in asset management is preferred
  • Demonstrated business judgment, problem-solving ability, and analytical strength
  • A proactive approach to resolving business and technical challenges
  • Creative thinking with the ability to propose innovative solutions
  • Working knowledge of the Salesforce ecosystem and process flows
  • Strong written and verbal communication skills
  • Ability to provide hands-on training and develop training materials
  • Ability to collaborate effectively with architects, developers, and business users
  • Ability to work independently while supporting junior Business Analysts

Benefits

  • Highly competitive compensation
  • Competitive benefits package
  • Wellbeing programs
  • Flexible global resources and tools
  • Generous paid leave
  • Paid volunteer time
  • Company-sponsored benefit programs
  • Discretionary bonuses
  • Short- and long-term incentive packages
  • Commission earnings may apply depending on the position

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