Infios
Infios
1,001 – 5,000 Employees
B2BLogistics
Infios develops B2B technology for the logistics and supply chain sector, helping businesses of different sizes simplify operations, improve efficiency, and measure the impact of process improvements. Its solutions support more than 5,000 customers across 70 countries and are designed to adapt to varied business environments.

Senior Cloud Operations Lead - India (Remote)

Lead AWS and Kubernetes operations for Infios’s warehouse management platform in a remote India role. Improve production reliability through automation, incident response, troubleshooting, and SLA-focused operations.

Description

  • Partner with solutions architects and business stakeholders to identify, design, develop, and deploy infrastructure engineering solutions for the warehouse management platform
  • Operate SaaS Kubernetes applications in AWS
  • Respond to event-driven alerts and operational incidents
  • Implement plans for rapid adoption of new technologies
  • Triage tickets submitted by the Client Services organization
  • Support and troubleshoot operating system, application, virtualization, and containerization issues
  • Help develop automation and operational processes that improve SLAs
  • Support customer production environments

Requirements

  • Bachelor’s degree or an equivalent combination of education and relevant work experience
  • At least 5 years of experience in cloud operations, engineering, or development
  • At least 3 years of experience supporting large-scale Java applications
  • At least 3 years of experience supporting AWS environments
  • Experience supporting OCI environments
  • Extensive experience applying Infrastructure as Code principles and technologies, including Terraform
  • Fundamental knowledge of Windows and Linux operating systems
  • Hands-on experience managing and implementing Kubernetes solutions
  • Automation experience with Azure DevOps, Terraform, Ansible, Python, or comparable tools
  • Hands-on experience gathering performance data, analyzing systems, troubleshooting issues, and tuning performance
  • Proficiency with application containers such as IIS and Tomcat
  • Experience troubleshooting across the full application stack
  • Experience with source control management, including Git
  • Multi-cloud experience, particularly supporting AWS and OCI
  • Experience managing Java applications
  • Hands-on experience with Dynatrace
  • Experience managing Helm-templated Kubernetes environments
  • Understanding of microservice architectures
  • Experience with application protocols and messaging technologies including TCP/IP, HTTP, SOAP, SMTP, RESTful APIs, XML/JSON, JDBC, and JMS/MQ
  • Exposure to application threading and concurrency considerations
  • Experience troubleshooting environment issues involving response times, connectivity, authentication, authorization, and configuration
  • Experience supporting geographically distributed systems in hosted global datacenter environments

Benefits

  • Infios is an equal-opportunity employer committed to workplace inclusion
  • Reasonable accommodations are available for individuals with disabilities during the recruiting process

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