Navy Federal Credit Union
Navy Federal Credit Union
Navy Federal Credit Union is a member-owned financial institution serving more than 14 million members, primarily from the Armed Forces, Department of Defense, veteran communities, and their families. As the world’s largest credit union, it provides banking and financial services through a workforce of more than 24,000 employees across campuses and over 360 branches. Its career opportunities support the organization’s mission of delivering high-quality service to its members, with an emphasis on meaningful work experiences and competitive employee benefits.

Senior Business Intelligence Analyst at Navy Federal Credit Union

Analyze business data, build dashboards and reports, and deliver insights that support decisions at Navy Federal Credit Union. The role focuses on forecasting performance, identifying operational improvements, and advising leadership.

Description

  • Gather and analyze structured and unstructured data from diverse sources
  • Detect and interpret trends, patterns, and meaningful business signals
  • Create recurring reports and visualizations that inform business decisions
  • Develop, maintain, and oversee advanced reporting, dashboard, and business intelligence solutions
  • Deliver actionable KPI reporting, identify improvement opportunities, and conduct root cause analysis
  • Apply analytics and metrics to improve processes and forecast the costs, risks, and profitability of new initiatives
  • Present findings and insights clearly to stakeholders
  • Recommend business strategies that improve organizational performance
  • Deliver reporting solutions and handle ad hoc reporting requests
  • Define report and analysis specifications according to business needs and available data
  • Develop collaborative relationships with team members and subject matter experts
  • Lead small-scale projects and business initiatives

Requirements

  • At least five years of experience in business intelligence, analytics, or marketing strategy
  • Experience in marketing or a related business unit is preferred
  • Ability to independently manage complex reporting and analytics deliverables from initial planning through executive presentation
  • Exceptional attention to detail, with the ability to turn complex data into clear, actionable insights and recommendations
  • Strong critical-thinking and problem-solving abilities
  • Ability to translate data findings into business implications and connect them to broader strategy
  • Ability to balance competing priorities, set timelines, and deliver with limited supervision
  • Comfort working through ambiguity and adapting to changing priorities, business needs, and reporting requirements
  • Ability to collaborate across teams and coordinate contributions from multiple stakeholders
  • Strong executive communication and data-storytelling skills, including presenting complex analyses and large reports to senior leaders
  • Experience creating KPIs, goals, and measurement frameworks
  • Must be authorized to work in the United States without current or future sponsorship
  • Availability Monday through Friday from 8:00 AM to 4:30 PM

Benefits

  • Competitive compensation
  • Benefits and workplace perks
  • Equal employment opportunity
  • Medical accommodations and application or hiring assistance

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