TEKsystems
TEKsystems
TEKsystems is a global technology consulting and workforce solutions company serving enterprise organizations. Its work spans cloud, data and AI, automation, application development, Agile and DevOps transformation, technology operations, and digital experience. The company also provides talent acquisition, recruitment, and managed services, supporting technology teams and large-scale workforce programs across sectors including financial services, healthcare, the public sector, telecommunications, retail, manufacturing, and energy. Its broad service model creates opportunities across consulting, engineering, technology operations, and recruitment-focused roles.

Remote Patient Billing Representative Contract

Provide compassionate billing and insurance support to healthcare patients while assisting with a major Epic transition. This fully remote contract position is available through TEKsystems.

Description

  • Guide patients through billing, explanation of benefits, deductible, Medicare, and insurance questions
  • Investigate patient accounts and address routine billing concerns
  • Maintain accurate insurance information in patient records
  • Manage a high volume of calls with empathetic, helpful service
  • Contribute to a major transition involving Epic
  • Assist patients in understanding and navigating billing and insurance matters

Requirements

  • At least two years of experience in healthcare billing or customer service
  • At least two years of Epic experience in revenue cycle or business office operations
  • Clear and effective communication skills
  • Strong ability to troubleshoot and resolve problems
  • Capacity to work independently
  • Authorization to work remotely from one of the specified states

Benefits

  • Medical, dental, and vision coverage
  • Critical illness, accident, and hospital insurance options
  • 401(k) plan with pre-tax and Roth contribution options
  • Voluntary life and accidental death and dismemberment coverage for employees and dependents
  • Short- and long-term disability coverage
  • Health Spending Account
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off, vacation, or sick leave

Related Jobs