Sedgwick
Sedgwick
Sedgwick provides technology-enabled risk, benefits, and integrated business solutions for organizations worldwide. Its work includes administering accident, health, disability, unemployment compensation, and liability claims, alongside building consulting, forensic accounting, forensic engineering, property restoration, brand protection, and loss prevention services. Sedgwick supports clients across industries including construction, consulting, healthcare, agriculture, and environmental services, with a stated focus on diversity, equity, inclusion, and environmental, social, and governance practices.

Remote Auto Property Damage Claims Representative

Sedgwick is seeking a remote claims representative to adjudicate lower-level auto property damage claims across nationwide jurisdictions. The role covers exposure investigations, settlement negotiations, claimant communication, and subrogation review.

Description

  • Review auto property damage claims for an assigned client and determine applicable benefits
  • Handle lower-level auto property damage claims from intake through resolution
  • Investigate losses and collect the information needed to assess claim exposure
  • Create timely, appropriate action plans for resolving assigned claims
  • Negotiate settlements within authorized limits
  • Assess subrogation opportunities and negotiate related settlements with general supervision
  • Keep claimants and clients informed about claim activity and processing
  • Submit applicable claims reports to excess carriers
  • Address requests for guidance promptly and professionally
  • Adjudicate claims in line with service expectations, company policies, industry practices, and client requirements

Requirements

  • At least three years of claims management experience, or an equivalent combination of education and experience
  • High school diploma or GED
  • Bachelor’s degree from an accredited college or university preferred
  • Relevant professional certification, where applicable to the business line, preferred
  • Knowledge of claims handling requirements across nationwide jurisdictions
  • Licensure required for the role
  • Skill in analyzing auto property damage claims
  • Ability to investigate claims and assemble information to evaluate exposure
  • Ability to negotiate settlements within authorized authority
  • Ability to explain claim activity and processing to claimants and clients
  • Ability to report claims to excess carriers and address requests for direction
  • Ability to follow company standards, industry best practices, and client service requirements

Benefits

  • Flexible scheduling options
  • Employee referral incentive program
  • Opportunities for career advancement and internal promotion
  • Medical, dental, and vision insurance coverage
  • 401(k) plan with company matching
  • Paid time off
  • Disability and life insurance coverage
  • Employee assistance program
  • Flexible spending account or health savings account
  • Additional voluntary benefit options
  • Flexibility and independence in a remote work setting
  • Professional learning and development opportunities

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